Lark Lawn & Garden Inc 414 South Mitchell Street, Cadillac, MI 49601

"(Go support a different business!) Grandmother had them take her mower in for a belt replacement August 2023. They told her it would take about 2 weeks. Went to check on it after 4 weeks, and they hadn't even touched it. I had to track down the new owner online and call her to get them moving. Finally was finished after 6 weeks... 6 weeks for a belt.... Unprofessional, got irritated that I had the audacity to ask when it would be done after overshooting their own deadline by weeks."

"They were very helpful and helping me find my parts very friendly people at larks."

"My aunt Janet brought her tractor in and yall messed the seat up however you did and refuse to make it right.. that's bum business energy"

"Have had my chains for my chainsaws sharpened at larks for the last 4 years (at least 6 chains a week) always have Done a great job until recently first they tried to charge me 9 dollars a chain to be sharpened when it has always been 6 dollars I asked when and why the price changed I get no response just the price fixed back to 6 dollars a chain ok no problem fast forward to the next 2 times I have chains sharpened the chains cut horrible and have almost like an extra raker from the sharpening machine I take 4 chains back to be fixed and I'm told that this extra raker caused by the sharpening machine is normal (mind you I have been bringing 6 chains a week to theses people for the last 4 years and have never once had this happen to any of my chains)they take these 4 chains and "fix" them they look exactly the same I ask to speak to Charlie and he also tells me this is normal I have no idea what I'm talking about to not use his business anymore and called me a lier said I don't bring in 6 chains a week lol well next saw I buy will NOT be from them and I do go threw a saw almost every year.. and ace will get my weekly chain sharpenings from now on if larks would like to try and make it right I'll take 4 new chains for the ones I'll have to replace because there so far gone now there is no fixing these.. that's funny because ace seems to do just fine without making another raker in the chain lmao all good I took my business elsewhere and so will everyone else I tell not to go through you! going to run yourself right out of business!! Always an excuse of why the costumer is wrong and your right lol"

"The owner of this ‘family business’ refused to send a replacement part for a mower mulching kit that they incorrectly ordered for a $4000 mower I purchased new from them a month ago. The owner ( Lynette) was totally disrespectful and rude, in front of her staff ! (who was being quite helpful to me at the time).No wonder they are trying to hire employees ! but if they treat customers like they treated me I can understand why people would not want to work in this place either. I will for sure never do business in this place in future and I would warn all prospective customers to be warned by my review. I repurchased the part I needed within few hours of walking out in disgust from the shop and for less money and free shipping Why would anyone need to shop in a retail store as bad as this when they can get exact same parts online. I try to support local family run businesses when and can but not if they treat their customers this way."