AutoZone Auto Parts

"Bought all new pads, rotors, and calipers/pistons. When I went to bring the pistons back they didn't issue the full refund and when I brought it up they said it was a system mistake. After about an hour the manager came over and tried to help. They said they would issue a merchandise gift card. After trying to figure that out for another 30 minutes they basically said I was out of luck. Not acceptable. I'm out the core charge and Auto Zone has my cores which is outrageous."

"This store needs to hire in costumer service employees whiling to help to costumers . Today I was looking for a part for my car and he was unable to find it so I did ask the employee to look on my purchase records which part I bought last time , because I need it again and he toll me, can not do it. I do understand if he does not know how to look on the system but he had more resources . He could ask his co-workers for help or store manager ,which never did."

"Looked up the part I needed online. It didn't tell me if it was a front or rear wheel speed sensor so I called to verify it was a front and that it was in-stock. The parts monkey I got on the phone verified it was a front and they had 3 in stock. So I made the 45 min. drove to pick it up and it was for the rear. Of course nobody knew who I talked to on the phone and they were "sorry about that." which gets me nowhere and now I don't have time to get the part elsewhere. There's no chance I'll ever use this location for any reason. I'd rather call my ex-wife for help."

"Always very helpful if I have any questions. My husband sends me up there a lot with no idea what I’m getting, and they are always happy to help if I need anything. I had to bring a part back in exchange for a new one, and they quickly helped me figure out which part I needed, and were very friendly."

"I just had the best time at AutoZone thanks to Lopez! She helped me out big time with changing my car battery. Right from the start, Lopez was super friendly and knew her stuff. She walked me through all the battery options with a lot of patience and made sure I understood everything. When it came to putting in the new battery, you could tell she was a pro - careful with all the details and even gave me some tips to make sure my car problem is fixed. But what I really loved was how she treated me like a friend, not just a customer. Lopez made the whole thing feel easy and fun. If you're heading to AutoZone and want a smooth experience with a side of awesome, ask for Lopez!"