SNIPES

"The worst workers I have ever witnessed in my life. Never go to this store. I bought shoes online and tried them AT HOME so you know the bottom of the shoes are clean and I had to return them for another size and the workers didn’t accept because “the bottom of the shoes are not clean and they won’t be able to sell them again” and they never returned them even though they are clean. I was talked to with the worst attitude not how workers should speak with customers. Save yourself the headache and never come to this store."

"I was in the store two days ago. Trying to buy a pair Jordan. I had asked the sales associate if I could try on the shoe that I wanted to buy. They gave me the display shoe to try on because it was my size and the only pair they had left. While trying to lace up the shoes the security guard in the store was eying me down and making me feel really uncomfortable and insignificant. After I had tried on the shoes the security guard takes the shoes out of my hand and tells the manager that I was damaging the shoes, I was trying to see if the shoe was already damaged or not because that was only pair they had. The manager flips out and acts very unprofessional and starts yelling profanities. They clearly were trying to racially profile me and belittle me at the same time. I highly suggest everyone to take their business somewhere else because this place only cares about the color of your skin then customer satisfaction."

"I went in last week, and the security guard was racially profiling me. I make good money too and was just on vacation for a wedding…I just wanted to buy some sneakers. If anyone can recommend me another sneaker store, I’ll be in Michigan for another week. Thanks"

"Had a return to make and was hardly greeted by the two women working. When I finally was helped they seemed to be very short... I was on a search for a certain color shoe and continued to look around the mall. With no luck, I headed back to see if I could just get the same shoe in a different size. The girl with short blue hair hunched over a laptop behind the counter was almost bothered to help me... Almost felt as if I were a problem being a white person in her presence... Sad to be leaving this review but the rudeness was something to be mentioned."

"I purchased 2 pair of Jordan 1s for my daughter. She was not there at the time of purchase. I let her try on the pairs of shoes at home, and she did not go out the house with them. She tried them on to see if she had liked them or not. She didn't like one pair, so we went to return them. There were particles at the bottom because we tried it at home, but when dusted off, it looks as new. They have never been worn before, only tried on. But they kept denying our return and insisted that they were wore when they were not. They were okay with us changing the size of the shoes, but did not agree for us to return them. How is it possible to be able to try it on in store with the chance of it getting dirty at the bottom but not okay for it to be tried on at home? They also didn't show the assistant manager (who was not in the store) the shoes after they were dusted off. They only showed her the pictures before they were dusted off. Both the manager in the store and the workers there were unreasonable to us. Make sure to try the shoes before buying them or else you will get turned away."