Men's Wearhouse

"Shyvia was a huge help when I went in; I was undecided on what to wear to a formal party that I'm attending soon. She made a lot of great suggestions and gave her honest opinion when I asked for it. I’m very happy with the look and feel of the suit that I purchased."

"Came in once to get measure to buy a suit. Groom changed their mind, had to return. Even though measurements were taken, told I had to come back in to the store to return and order rental. Come in to do the transaction and it's too late, despite them still being open. The system stops accepting rentals before they close? Just want you to come back into the store so badly to buy something, makes for a bad customer experience."

"Been shopping here for years and just had a young kid try to tell me that they dont sell suits under $379. Walking out the door, there's a sign for suits under 300. This is what happens when your working commission. Look at all the horrible reviews. Sad. Update: Thank you for your response, but I'm glad this happened, I bought a name brand suit at Macy's. The suit retailed at $650, I bought it for $250. The quality was much better than the China knockoff brand the kid was trying to sell me. I ended up buying 2 pair of shoes, 2 shirts and a tie as well as s the suit. I didnt need some kid who didnt know what he was talking about to upsell me. Macys received my $1000 instead of mens warehouse. 25 years of shopping at men's warehouse and a young punk trying to upsell me and lie is what opens my eyes to much better deals with no pushy salesmen."

"Only allowing the customer to pickup the rental the day before they leave for the wedding is insane to me. But it’s your process so I had no choice and I was promised all alterations and fit issues would be made same day. Well I showed up and the tailor was not in shop anymore so I had to completely change my plans the next morning and miss more work that costs me more money as I’m paid hourly. I expressed my frustration and I was only told “ I don’t know what to tell you”. I was never told I had to show up by a certain time to ensure I had alterations could be done same day. Fit: pants were the product and they were extremely baggy. Baggier than any pant I’ve ever worn that was a standard fit. I understand slim varies from business to business but I was told I would get extra slim fit when I picked them up to get closer to what I was seeking to have. I picked up the pants and I was told that specific pant didn’t even come in extra slim so I should have never been promised that. Overall men’s warehouse continues to be a frustrating place to get anything from."

"What a great experience! I took my son in for a prom setup and he was treated like he was the star is the show ~> discussed options, measurements, trying on different styles. They took their time and they worked with HIM and what he likes vs parenting up the situation. Willing to have the suit shipped out of town to another location. Above and beyond! Super cool place and highly recommend."