VERSACE
2801 West Big Beaver Road Somerset Collection, Troy, MI 48084
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
Somerset Collection, 2801 W Big Beaver Rd Space #E154, Troy, MI 48084, United States
About the Business
VERSACE is a renowned luxury fashion brand located at 2801 West Big Beaver Road in Troy, Michigan, United States. This institution offers a wide range of high-end clothing, home goods, jewelry, and shoes for the discerning shopper. With a reputation for exquisite craftsmanship and sophisticated designs, VERSACE is a go-to destination for those who appreciate luxury and style. Whether you're looking for a statement piece for your wardrobe or a stunning accessory for your home, VERSACE has something to offer for every taste and occasion.
Reviews
"Don’t buy anything from this store. You will not be able to get refund for incorrect size or if you are getting a gift. The manager was rude and when i bought the gift nobody had told me you cannot refund it. I would have rather gone somewhere else like Saks or Neimans. Extremely disappointed at this store and they’re 2 mm policy that you cannot even read on the register plaque."
"I highly respect the Versace brand for who they are! But my experience at the Versace store of Somerset was very disheartening. The employees are OVERLY strict to ridiculous guidelines, and very rude over the phone, they weren’t able to negotiate a fair deal with me, being that they gave me the the incorrect cologne (I trusted that they placed the correct bottle in the bag after purchase). They didn’t. They give off a very money hungry persona, making the shopping experience very uncomfortable…..The employees working the store today did not represent the brand very well. I’m Highly dissatisfied with my experience at this store. I’ll never buy Versace anything again."
"Well, my wife & I shop at this mall all the time, we have shopped in this store before. Unfortunately I can concur with some of the negative reviews regarding the extremely poor customer service. I promise you, if it weren't for my wife who is a very patient person & a fan of Versace, I would never go in there. I agree with every comment posted about the deplorable customer service. So with that said, my wife birthday is this coming (Oct 15, 2023) Sunday & she wants these Versace over or under the knee boots, I will endure the terrible customer service once again for her!"
"The Versace store inside of Somerset Mall is an intimate store that has all of the latest and hottest fashions. You can order online and set it up for in-store pick up, pay with Apple pay/Google pay/Samsung pay, or pay with Klarna. Alicia was awesome. If you have any issues, you can text them directly with what ever problem you're having or if you wish to place an order. Nick Steven and are both wonderful also. They really make you feel warm and welcomed. Be warned, there is a no refund policy. It is exchange only. Probably due to Covid-19. Don't let that deter you. Stop in and treat yourself"
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