Windsor
412 West 14 Mile Road, Troy, MI 48083
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
412 W 14 Mile Rd #462, Troy, MI 48083, United States
About the Business
Windsor is a one-stop shop for all your fashion needs, conveniently located at 412 West 14 Mile Road in Troy, Michigan, United States. As a clothing store, jewelry store, shoe store, and general retailer, Windsor offers a wide selection of trendy and stylish items to help you complete your perfect outfit. Whether you're looking for the latest fashion trends, statement jewelry pieces, or the perfect pair of shoes, Windsor has it all. Visit us today and let our friendly staff help you find the perfect pieces to elevate your wardrobe.
Reviews
"Very rude staff and unprofessional. Customer service skills are non-existent. Couldn’t believe the employee there used cuss words when talking to the customers"
"This store was extremely cluttered & staff were extremely unprofessional and knew little about customer service… we were not aware that the store closed in 15-20 mins not being from the city, luckily I had a photo to show them from the online store to see if they had it in store in the size I needed, I showed the one lady (shorter, black hair, claimed to be the manager) I asked her to check the back and she responded to me but started waking so I followed her to the back I immediately started going through racks near by due to them closing @7. Eventually I see the lady walk out and goes to start closing the door as if she completely ignored me! I go up to the counter to Ask the other employee for help (darker skin, black hair) and she basically told us that whatever is up at the front is all that there is and then I said okay ended up going with a dress, I get home and the security tags still on!!! I am absolutely furious with the lack of professionalism! Especially for how expensive their dresses are too!!"
"Horrible experience with a female chaldean employee on 04/28/2023 . I was very specific about the return policy while i was at the register before i made my purchase, she said the dress i picked was not returnable and she was gonna help me find a dress that is returnable and exchangeable. She picked me one that i liked and i purchased and when i came back the same day to return it due to sizing issue she said “Sorry its not returnable, i checked with my manager after you left and he said its not returnable “. Long story short i went to windsor in westland mall the next day and they said i could return or exchange it. Shame on you i will never be returning to this place"
"Kayla the assistant manager was amazing and efficient. Such a kind soul and made my shopping experience a 10/10. She was so helpful and friendly. GIVE THIS GIRL A RAISE! This was by far one of the best encounters I’ve ever had while shopping."
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