Fetch Pet Care of Royal Oak - Birmingham

"I recently used the services of Fetch and I was thoroughly impressed with their team, system, and services. From start to finish, the team went above and beyond to ensure that my needs were met and that I was satisfied with the outcome. Their personalized approach and attention to detail were exceptional, and they took the time to understand my requirements and provide me with tailored solutions. What stood out to me the most was their efficient system - it made the entire process seamless and easy to follow. Their team was always available to answer any questions or concerns I had, and their excellent customer service made the experience all the more enjoyable. I highly recommend Fetch to anyone looking for reliable and efficient services. Overall, I am extremely satisfied with my experience and would highly recommend Fetch to anyone in need of their services. I look forward to working with them again in the future!"

"FETCH IS AMAZING. I've been using them for over 6 months and have had nothing but wonderful walkers/caretakers!! They provide so many options, all reasonably priced, including quick let outs, walks, all day daycare for those of us that work! And every walker that you are introduced to is local, super flexible, reliable, and so so caring. I know that I can fully trust any caretaker that fetch employs/refers to me! Weekend, weekday, morning or evening, FETCH has always found someone to help me out when I'm in a last minute bind. They always send an update, whether it's a quick text, photograph, etc. The current owners, Marie and Jack, are so so wonderful! Can’t recommend enough."

"I have been cleaning turtles for a household twice a month for the last two years and I have personally witnessed in the last year, not one, not two, but three times this same household of pets getting forgotten about. Enough is enough!! The first time Fetch's dog walker forgot the midday and the dogs soiled the house (which they never do). I cleaned up the mess and contacted the owner of Fetch immediately. The second time I walked in to find the dog walker let the dogs out back, then left to do another pet sit. The third, and most recent episode I walked into; three very distress dogs, a whole lot of dog mess, and one very injured parakeet. The water dish for the dogs and the parakeet were almost empty. The parakeets hadn't been fed in what appeared to be days and someone left an overhead light on all day and night for them. Birds need darkness to sleep. That's most likely why one attacked the other, it was hungry and unable to sleep. The house was a mess!!! I arrived at 11am to find no one had been there all morning. The mail and about six newspapers were piled on the front porch, there was a lot of dog feces in the kitchen garbage and on the floor along with urine. There were valuable household items scattered about on the floor and the dogs were very sad. This is all because of neglect from careless pet sitters! I am completely irritated by this situation and want to make people aware that this could be your home while you are away. I hear horror stories all the time. It's extremely important to ask questions when hiring anyone to care for your home, whether a neighbor, friend or a company. I contacted the owner of the home and expressed my concern. In addition to taking pictures, I brought my partner and sister over to help out and they both witnessed the whole situation and were both disappointed at the lack of care and the condition of the home. - - My review has absolutely nothing to do with competition. I find it ironic that three 5 star reviews showed up the same day I posted this. I do not doubt that Fetch of Royal Oak has offered many clients with good service and will continue to do so. I wrote this review because this situation brought tears to my eyes and I felt I needed to share it."

"We have used Fetch Pet Care Royal Oak for 2 years and absolutely love their service. Talk about on time, all the time 5 days a week, they are wonderful. She is so reliable and accommodating with any request and the sudden emergency. We have been blessed with an amazing young staff member who the dogs love and so do we!"

"We just got a puppy and needed someone to watch him while we went on an extended weekend trip. Fetch Pet Care was just what we needed. Everyone was so nice and the home where our puppy stayed was clean and had a lovely yard. We were sent regular updates about our puppy including pictures. It made us feel so much better knowing that our puppy was well taken care of while we were away. We will definitely use Fetch Pet Care again and have already recommended them to friends and family. My mom also used Fetch for her dog and loved them as much as we did."