Bismack Theresa DVM

"Great staff!"

"I wonder why they have vet techs consulting and dealing with life or death issues when they can't pronounce things such as Feline Immunodeficiency Disease(SERIOUSLY SHE SAID 'THE "I" WORD' in FIV). In addition, saying in a semi sarcastic tone ' I can't just run test's '... & euthanasia is one of the last loving things we can do for a pet. I could stomach this if she didn't say prior ' I don't know why they didn't test for that... & they should have tested for it ' ... they being berkley animal clinic and royal oak... Its not like many symptoms were not present (anemia, vomiting, urinary infections, constipation, increased thirst, increased white blood cell count, THAN KICKED IN... severe weight loss, losing use of back legs(falling/stumbling), twitching of cheeks, twitching of tongue, iris inflammation, dementia(the cat was NOT the same, dazed out putting head under facet and occasional blank staring). Even half of the early symptoms should have provoked a more thorough consultation, exam, and TESTS. Instead a simple blood test was done early on and they pushed antibiotics for the urinary infection (at royal oak). Upon going to berkley animal clinic they decided the antibiotics were not needed and enemas were the answer and tried the old replenish with electrolytes up-sell(he's been drinking and eating normally up until final severe stages, no need). We all can't baby sit our mothers just as we cannot trust vet's to do their job of a proper exam. For the life of the animal though, how the he(( could they not think of testing for FIV, or FeLV or anything more complex that WOULD RELATE TO SYMPTOMS. I really do think because of the clinics inability to be sensitive and educated, paired with my mothers lack of knowledge on animal health and the way ANY business is ran now days, the cat had to be put down in stages too late for saving. I'm definitely upset, though I was not primary caretaker, but mainly shocked. While understanding the amount of sales that can be made on one's emotional state, it doesn't compensate for the heartless individual it requires to make that sale. What blows my mind is that this is not so much the case. The fact that more test's could have been done is the problem. More effort was required on their part to 'help' the client and examine and diagnose. Not give enema's and antibiotics than get an attitude when people expect more tests/WORK to be done. I'll assume its just another example of lazy half at it workers that are all over this country holding positions others are in great need of and will work harder, for. This is not just a rant but a warning, like the hundreds of others I see on forums and site reviews for our loved pets/family. Push people to do their job they are initially entitled to do.. sad and pathetic people.. its whats exactly wrong with the world today."