Holiday Inn & Suites Warren, an IHG Hotel

"Only minor complaints. Other guests were not really abiding by the quiet time rules on the first night, but it was the night of the Detroit Lions game... The only other thing for me is/was the bed.... i wasn't able to get comfortable due to lack of support for my back..."

"An unsatisfactory horrible experience. Management and staffers are unaccountable and have no integrity. * I was double charged a totally different amount for my stay which took days before I was credited my money back on my card. It was an inconvenience. Management/ staffer told me, my card was charged a different amount from my original balance, a whole day after I checked into the hotel and had paid my balance in full (zero balance). Management tired to justified but said they didn't know who or why my debit card was charged. Management told me it would take days before my account was credited. "That's called stealing from a guest." Management provided reward points and that wasn't sufficient. I was inconvenience by having a large sum of money, $662.14 (on hold) on my debit card for days. It was a horrible experience. I don't recommend this location to stay."

"Came to visit my family for the holidays and seen this hotel had high ratings and great reviews decided to check it out and it was disappointing. I arrived and he said he had to charge me $100 more which will come back after checkout, which was fine but should have been mentioned in the pricing when I booked online. The room was very comfortable, cable skipped, hot water was great. Online said breakfast was included but we had to pay and we checked out early and the lady said it would take up to 30 days to get my money back so thanks for not notifying me about certain things when I drive hours just to get here"

"Hotel area felt safe, staff was friendly, breakfast was great is not a buffet style, but still served quickly and tasted much better. Room was decent water pressure a little on the low side, but very hot. First room needed a little cleaning, but front desk moved me to a clean room quickly with no issues. Room was large, bed was cozy, plenty of lights and sitting places."

"The only good thing I can say is the room was clean other then that absolutely awful night. I stayed on the 4th floor awful mold smell as soon as you get off the elevator bed hard as a rock. Slept very little got up early tried to eat breakfast but that to was awful my husband isn't picky at all and he refused to eat more then one bite. If you have any breathing issues stay far away from this hotel."