Super 8 by Wyndham Houghton Lake

"I found it annoying that they were shoveling snow outside my window of my room, scraping and very loud at 5 AM. When you're on vacation. You think they could wait to do maintenance and snow removal at a decent hour, say at least 8 AM. I've stayed at this hotel many times. They are very friendly, the rooms are updated and clean. But this was so disappointing."

"We booked this hotel, 01/26/24 while visiting the area with my 3 granddaughters The hotels site said it has a indoor pool, hot tub and sauna, we arrived later in the evening to the hotel to be told they no longer have a hot tub and the pool area is closed, has been closed for some time and no reopen date in the near future!! There site should be updated with correct information! My family was disappointed as everyone was looking forward to the pool. Also the room smelled like urine and even worse so when the heat kicked on. We had to turn the heater off so the smell wasn’t so bad, and then it was just cold in the room!!! DO NOT STAY HERE! horrible place! Photo of the moldy ceiling in the pool area."

"I can't say I hate this place because I have been coming here 2 to 3 times every year for about 3 or 4 years now. The staff has always been polite and courteous. However, they have failed to do their job and bridge the gap between cooperate and customer to make sure we get the rewards we're rightly entitled to."

"I stay here atleast twice a year every year and unfortunately this will be my last stay. We have stayed atleast 6 times and being a rewards member were supposed to get a free stay after the third visit. We have spoken to the people at the counter numerous times which know nothing and the one person who did told us to call the main number. Hence this number we cannot seem to get anyone on the line. I feel that this should be the hotels job since they offer the program affiliated with the main brand. This really sucks because we like staying here but one of the only reasons we stay this far out of town is because of the rewards and if we don't get them we might aswell be paying the higher price and save on fuel."

"Under new ownership. Gift shop is gone, now it’s just chairs in the lobby. Super disappointing. Breakfast no longer has any hot items aside from waffles. Shower pressure in the room was horrible. Pool wasn’t open. Do not recommend this place. Also, it’s now $20/night per dog, when it used to be $10. We won’t return here and it stinks because we’ve come here for many years when we visit. Never again."