Pet-Ritz
5985 King Road, Howell, MI 48843
Hours open
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Photos
Location & Phone number
5985 King Rd, Howell, MI 48843, United States
About the Business
Pet-Ritz is a premier pet boarding and grooming facility located at 5985 King Road in Howell, Michigan. Our experienced and caring staff provides top-notch care for your furry friends while you're away. We offer spacious accommodations, daily exercise, and personalized attention to ensure your pet's comfort and happiness. Our grooming services will keep your pet looking and feeling their best. Trust Pet-Ritz to provide a safe and loving home away from home for your beloved companion.
Reviews
"I have a pitbull mix, and lots of boarding businesses won't even assess him before saying no. He's a shy, sweet little dog. Pet-Ritz was recommended by my vet (this is where she boards her dogs), and they were wonderful. They took excellent care of my dog for 3 days, bathed him and gave me a report of his stay at check-out. I cannot more highly recommend Pet-Ritz if you need to board your pet."
"Pet-Ritz is fabulous!! Our dog just loves going there for Daycare and boarding. The staff, even early in the morning, is cheerful and greet the dogs with hugs and kisses. Our Labrador eats that up. They are also very helpful with training tips."
"DO NOT LEAVE YOUR PET HERE. I have brought my chocolate lab there for years and cannot trust them any longer. The last time she stayed was about a month ago, and when I brought her home she was cowering for days and had a huge scab on her nose, when I inquired none of the staff could tell me why. I hoped it was a one time occurrence. Today, I was scheduled to drop off at 11:30am. There’s a gate that staff let you through once you text your arrival. As soon as I rolled down the window my dogs tail stopped wagging.. (red flag#1). Then I waited for 30 min texting and calling at the gate with no answer (red flag#2) At first I was frustrated but then became worried because I could hear what sounded like 100 dogs barking and howling and sounding VERY unhappy (red flag#3) My lab and I started on foot towards the building (it’s a bit of a walk from gate to building) as we walked I noticed there weren’t any dogs playing outside (red flag#4). I am an RN so my initial concern was that something happened to the staff.. there are tons of dogs barking, not one was outside playing, and no answer at the gate (which I was scheduled to be at 30 min prior) As I approached the building I could hear and see staff at the desk talking and laughing. One came outside to greet us. I explained my concern for the barking dogs and the lack of response to customers at the gate and she blew it off. I asked for the manager to make sure they were aware. Her response was “this happens sometimes” completely disregarding my concerns. I cannot leave my dog there anymore and it makes me sad to imagine what she went through when she was there a month ago. We walked away and will not be returning to a place that neglects their unhappy, caged in animals. - the photo is of my lab. This is when her tail stopped wagging. The window was down.. what dog doesn’t put their head out of the window when it’s down and they smell happiness? This is a scared dog not my happy one."
"Pet Ritz has been doing Doggie Daycare for Sarge for a year now, they are so fantastic with him and I love the monthly events they have that they contribute to a local non profit, they care and give back! This month in November the month of Gratitude, they are donating to Toys for Tots❤️"
"My Great Dane was very happy but at 6 months old it cost over $600 for 12 days and I wasn't allowed to see him or show him to my close friends or family.(I live out of state and he was imported from Vienna). I was in town to assist caring for my Grandma on Hospice and when she passed I really wanted to see my dog, the staff kept telling me no it was forbidden but a manager would call and let me know if they would allow me to see him since my grandma had died. She never did and when I finally got a hold of her she said no. "There's no place for me to see him." He was very well taken care of, just left a bad taste in my mouth and there were added fees not discussed."
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