Beaumont Medical Center - Southgate
15777 Northline Road, Southgate, MI 48195
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About the Business
Beaumont Medical Center - Southgate is a leading healthcare institution located at 15777 Northline Road in Southgate, Michigan, United States. This state-of-the-art facility offers a wide range of medical services to meet the needs of the local community, including primary care, specialty care, diagnostic testing, and more. With a team of highly skilled healthcare professionals and advanced technology, Beaumont Medical Center - Southgate is dedicated to providing exceptional care and improving the health and well-being of its patients. Whether you are in need of routine check-ups or specialized treatment, you can trust Beaumont Medical Center - Southgate to deliver personalized and compassionate care.
Reviews
"Not sure what happened to this place but over the past 3 years I've received the worst customer service and incorrect information related to my medical coverage as a military retiree. You will be lucky to see the same Dr. on consecutive visits and gven incorrect information on your coverage. Do not recommend."
"My service dog has been coming with me for my quarterly blood work for over 2 years. I have never had any access issues, until today. I entered the building and stopped at the front desk to check in. I was asked what I needed, I said blood work. Instead of asking the 2 federally allowed questions, he proceeded to tell me that my dog could not go in with me. I responded that yes he could and when I got back from the bathroom another man was telling me that my dog was welcome to be in the building, but not in the actual blood draw lab. This is against the federal ADA law. The lab area is not a sterile environment as we can wear our street shoes in. Not sure when the "policy change" that I was told about happened, but regardless, it goes against federal law. I was eventually able to have my service dog with me for my blood work, but not after some stern words. Once we were in the chair for the blood draw, there were absolutely no questions or issues. Follow up: Sent my complaint to the hospital system and received a call approximately a week later. I was assured that training would be reviewed with the greeters/reception the following day. The next time I returned for blood work, this person was no longer in this position. I have never had trouble before nor since this incident."
"This office demands that every patient (and they are usually sick) check in online or on the app. Not acceptable treatment. Do you really think an elderly person can do this??"
"I got competent service at Beaumont Medical in Southgate but I arrived early so I was processed early. My reward was going back earlier and waiting in a hospital robe in a hallway of a room with another person who had arrived on time. A TV was blaring the whole time and I had no control. If you are sensitive ask to not go back before you absolutely have to. It’s not pleasant and unnecessary. The front waiting area is better."
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