John D. Dingell VA Medical Center

"The Detroit VA Medical center offers some of the best and the worst examples of big city government services available in the US. Some of the medical services provided are the best available, yet individuals providing the services are sometimes tainted by overt anti-white racism. If you happen to be white, it is about a 50 / 50 proposition that you will get in and out of the building without encountering that racism. If you dodge the racism, it is likely you will have an excellent experience. If you must cross paths with one of the racists, you will certainly learn of their low regard for your genetic ancestry. It is a shame to witness, especially when I observe in my life experience a genuine society wide effort to eradicate prejudicial animosity based on skin color. But, this is Detroit, the most racist place in the US that I have ever been, so the VA experience appears to be an ordinary example of local cultural norms."

"I'm 78 years old - active & generally healthy but still 78 years old with all the concurrent aches & pains, including a few small surgeries. My experience has been that these folks are at least as competent as the private sector plus it is a virtual one-stop shop with nearly everything from primary care to high end surgery under the same roof. At first glance some of the public spaces appear a little dated and the parking garage is a little gritty, but it is very secure and I don't come here for the aesthetic experience anyway. Staff is friendly, helpful, thorough and interested in serving veterans. Finally, when I had an issue that needed outside assistance, they didn't shrink from referring me to an outside specialist (in my case, Henry Ford Health System) and the VA referral sure seemed to grease the skids for my prompt and expert care there."

"The VA has a bad reputation but this location has been outstanding. The staff and other patients are very friendly. All of my medical needs have been addressed in an efficient and timely manner. Experiences may vary. Mine has been a good one."

"Detroit VA Doctors in Therapy are the worst, barely conscious. Nursing staff and everyone else is great! After heart attack and surgery at Beaumont Hospital I'm here for Rehab., Physical THERAPY. My coronary surgeon and the PT staff at Beaumont Hospital have said that I NEED to get Rehab. The VA doctor wants to discharge me to go home without even one day of rehabilitating with physical Therapy. I can't even get into my house because I am not able to get up the steps. I can't get out of my bed unassisted. Can't use the bathroom unassisted. Can't leave the house unassisted. But hope to do all of this soon with the Rehab that was recommended by professionals. This place is the world's WORST place to get the treatment needed. Maybe just the Therapy department. The NURSES Here are VERY GOOD and very professional. Did I mention that the Therapy department is the very worst I have ever seen. I didn't know that in advance so I am posting this review to inform others about this experience."

"I was so happy and relieved leaving this hospital today. I am also extremely disappointed in the amount of poor reviews. Mostly because I listened to them, and I put off coming here when I should have a LONG TIME AGO. I have been separated since 2019 and have some considerable issues due to my military service. Since then (until today) I have tried the civilian route. I have “real” insurance. I was practically passed off from clinic to clinic, told my insurance wouldn’t pay for it, the next was full, etc etc etc…. I walk in to this hospital today and I am seen nearly immediately. And not just any type of care. TRUE care. I was here for hours getting things I NEEDED and wanted. Everything I got today would have taken months, multiple appointments, multiple trips, and a LOT of money via the civilian healthcare route. Every person who helped me seemed to truly care. No question or concern seemed silly. They were absolutely so proper and thorough, and far exceeded my expectations. I felt so welcomed and comfortable in a world where that is so few and far between these days. Especially for a young female disabled veteran. This is the care everyone should have access to. Not to mention, the facility was clean, pretty, spacious, open, and safe. I can’t recommend this place to my fellow veterans enough."