Wayne Medical

"I'm reviewing to let people know DR LIYANAGE RETIRED AND TOLD NO ONE. She was already an uncaring, unprofessional person, but this is unacceptable behavior. I found this out by trying to get a walk-in today only to be told by a nurse that she was gone. She didn't even tell her own staff. She sold the business to Beaumont, there's no doctor on staff anymore, and they have no idea when they're gonna get one. Good luck if she was your primary GP!"

"This place has changed, all the good employees are gone. A new NP was hired and she is rude. She came right in my room and lied to my face about herself and Dr.Lee She claimed they don't give out a medication that I have received from them before, she told me I was basically not in need of what I wanted help with. What she didn't know was I am a nurse and fully aware of what I was there for and what can and should be done. They don't answer the phones anymore and they are very slow. I'm not sure what happen but I now will be looking for a different medical home. I see why the reviews are what they are."

"I have been a patient of Doctor Li for 20 years , she’s the best doctor ! HOWEVER her front desk employees are rude ! I have never dealt with the rudeness they gave in a healthcare environment , I myself as a nurse would never allow staff to treat incoming patients with the rudeness they gave! I’m looking for a new primary care provider as I write this !"

"The quality of this Dr. office has gone down hill completely. I’m 27 and I’ve been going here since I was 15. I am done. I had 2 appointments and each day I waited over an hour to see a doctor. The receptionists are rude and short with patients. They don’t give you an update on wait times and in general are not pleasant . The doctors seem understaffed and visits are often rushed. I needed blood work done (which was discussed previously) I came in to request for labs THAT Dr. Ruma( excuse my spelling) said I needed. Next thing you know they are saying “you need an appointment” FOR BLOOD WORK?? Okay maybe a follow up visit after blood work. But why charge me just so I can ask for the blood work—that you already said I needed?? Feels like they just want to charge your insurance and get a co-pay They have also had some serious phone issues for months now and it has not been corrected. I NO longer recommend this place. DNR"

"The waiting time!!! Takes almost an hr even longer for appointments almost every time! The small lady at the reception is very sweet and helpful! Some of the conversation that come from the desk area should be held else where. If there's an issue with how things are being done you should discuss when clients are not at window or lobby is filled... Your awesome tiny lady with white nails!"