Detroit Community Health Connection

"I absolutely love my Dental appointments. From the receptionist to the dental assistant and of course Dr. KAY! She is attentive, gentle and professional. I appreciate you ALL! Thank you"

"For me, they have very good attention and if they follow up with people, I really like it there."

"They don’t answer the phone"

"This was one of the worst experiences of my life!!! The only reason I gave this place one star is because the doctor was really nice. First, they asked me and my four year old daughter (who the appointment was for) to arrive fifteen minutes early to complete paperwork. My appointment was scheduled for 2:30PM, we arrived at 2:10PM. It took me less than five minutes to complete the paperwork. No biggie. So, my daughter and I sat in the waiting room waiting. For TWO FREAKING HOURS!!! Finally someone came and got us and took us to the back. We waited another thirty minutes to see the doctor! Finally, at about a quarter to five the doctor came in and did her thing. She was nice unlike the other staff who were being rude and nasty and acting like my daughter was frustrating them because she wouldn't do the vision test. Hello! She's four and you've had us sitting here over two hours! So, anyway, the worst part of this whole experience is when they gave my baby her shots and took blood. First of all, they gave her three shots in one room then told me to take her to another room to draw blood. When we got to the room, it was not prepped and they were not ready. They had my daughter and I sit there for about five minutes while they pulled out needles and set up the area. Needless to say, my daughter was freaking out!! Shouldn't this room be prepped before a child comes in, especially if you have already stuck them three times today? So, anyway, they finally finish prepping, since my daughter is freaking out they have three more people assist in holding her. I got her on my lap and I'm holding her legs, one lady has one arm, another lady has the other arm and then one lady sticks her. My daughter starts to scream saying she has to pee. Over and over again. I tell them that she has to pee. No one listens or acknowledges me or my daughter. They just keep going. She keeps screaming she has to pee while crying hysterically. They say we are almost finished and continues to draw 6 tubes of blood. My daughter pees on me and herself. Then she started really crying because now she is embarrassed. They did not realize she had peed on herself until after they were done and stepped back and saw the puddle.There is way more to this story but I've already written enough. You get the idea. This place is horrible and I wouldn't recommend it to anyone!!! And oh, by the way, we didn't leave until almost six."