Miamisburg by the Mall

"Sorry I was in a hurry my granddaughter lives there I would have hit 5 star's and you do have a nice apartment complex I done maintenance for a better part of 25yr. Until covid mest my eyes hopefully you have good ones (Red)"

"Hellish experience moving out. If anyone had asked me whether I would recommend this apartment before what I went through I would have recommended it with no hesitation. Now I would suggest them to any other place. In APRIL 2019 I moved out of the apartment complex. My partner had signed the roommate release forms. We were given the heads up that our deposit would go to the remaining roommates. This was completely fine. We signed the roommate release form in their office. One of their employees signed as witness and we left. Fast forward nearly a year. February I get a call from a collections agency threatening to destroy my credit and to send me to court if I did not pay up. I insisted that I had nothing to do with rent and that I sad signed the roommate release. That's when the collections agency informed me that Miamisburg by the Mall are the ones who set this up. They claimed they had no record of the release form. I went to Miamisburg by the Mall and personally confronted them. The people/ management in the office, having replaced the far more cordial workers and management, were abrasive, rude and dismissive. They in fact then demanded proof that I had signed the release form. Luckily for them I still had my copy as they had me sign one for myself and one for them, them referring to the previous workers that were now replaced. I brought it over and proved it to them. There was not a single apology. They acted like their behavior previously had never happened. Even after this they did not call of the collections agency to stop calling me. They called me again and I had to send them the evidence. It was clear that Miamisburg by the Mall didn't care if I continued to be harrassed by their criminal methods. I am disgusted with their predatory behavior. It is very apparent that their "losing" the release form was a way to get me to pay for something I had no responsibility for. Do not live here at all cost. They will exploit you and even when you are free from them they will try to milk you for money that you do not owe. Find a better place who treats the people who rent from them like human beings. They treat you like a cash cow and will do whatever it takes to get their money, even if it means they have to lie, pressure and threaten people who have done nothing. If I could rate this place a zero or negative numbers I would. This place deserves to be shut down. I wish I could reflect the pure fear they instilled in me when they "lost" the form. The pressure and threats I received made me feel less than human and the way they treated me was disgusting. Seriously, go somewhere else. Cheap rent is not worth this kind of abuse. Update: Having read other reviews I have noticed a trend where they treat the black renters as if they're low life criminals. My experience reflects this. Their treatment of me was without a doubt racist and repulsive. Update 2: I STILL HAVE YET TO RECEIVE AN APOLOGY FROM THEM FOUR YEARS LATER"

"It's a good place to live. The apartments are old but well maintained. The neighbors are kind, there are always children playing around. If something needs fixing the staff are quick to fix it."

"I’ve lived here for 10 years. Have never had any problems with neighbors. Generally quiet area. The staff is very personable. I only give 4 stars because I feel as though there shouldn’t be a rent increase every year for tenants that are renewing their lease. Especially ones that have lived there as long as I have. Other than that, no real complaints."

"What a bang for your buck! Though some may see these apartments as older, it would be better to say well loved. This is my second time living in this community and I was happy to return back to a townhouse where I am able to get a great deal for a two story two bed unit that gives me independence I can afford. These units don't have many frills that more expensive places offer, but they do provide a blank canvas for the space to make in to your own home. Many families live around and there are always kids out playing. Located in a good school district with lots of activities not only for families but also single young adults. Applying was easy through the online portal system and communication from staff has been a breeze. The few maintenance needs I have had have been quickly and painlessly addressed. Emergency maintenance was available quickly when I had a strange odor in the apartment and assured me it was due to model updates in the next door unit. Parking is widely available and I have never had an issue with parking for myself or guests. Rent does include access to laundry facilities if needed, newly updated gym, and summer pool access. I am happy to have returned to Miamisburg by the Mall and I look forward to spending several more years in the community."