Lofts at Gateway

"I have lived here for several months now and would definitely call this place a hidden gem. Rates are fair, especially since they include ALL utilities, including wifi and cable. There is free parking, washer and dryers in the rooms, and they come fully furnished-- including a TV in the living room. Staff is helpful and the maintenance people are so nice. S/o to my maintenance guy George!!!! Location is prime. Basically living on campus without paying on-campus prices and being able to cook. You're also above several bomb restaurants like Rice Blvd, Brew Coffee, Dominos, Jimmy John's and the Huntington Bank below us is nice to have too. It is pretty quiet here for the most part. It seems like mostly older students here. Some things to know before moving in: The office is closed on Sundays, so you might need to wait until Monday to get a package if you cant pick it up on Saturday. There are no 1 bed/1 bath apartments here so you will have a roommate. Also, most of the bedrooms dont have windows. This was a little weird at first, but now I dont mind it at all."

"I'm almost halfway through my 2 bed 1 bath (Chelsea) lease & I would say that living here is rather nice. For the price, which includes all utilities, it is better than most. It comes pre-furnished so there is no need for a busy move-in period. Stainless steel appliances & granite countertops along with small touches such as soft close cabinets & drawers are great. Parking is convenient, repairs occur quickly & office workers are very friendly. All things said, the only conflicts I've found are the spotty wifi, low shower pressure & thin walls between the bedrooms. I'm rather positive that I'll renew my lease."

"I have lived at this apartment complex for two years and I completely regret the second of the two years. First, my roommate and I were completely unaware that the Chelsea style did not have any drawers in the kitchen or the bathroom. We had to buy all of our storage for these rooms. Secondly, the only air flow you will have in this style is the air conditioning because the windows cannot be opened. You will also have to endure thin walls and very bad student office management. With regards to the office management, the older adults are very helpful and however, the student staff seem to have little regard for the actual residents. Many times I have ordered items online only wait two or three days after it arrived to be notified to pick it up. I also have proof that the office has withheld bills, which atributes to their laziness, only to request money through email without explanation, as indicated in the pictures below. Also, as indicated in the pictures, my online portal does not work. Finally, each of the past two years the rent has increased significantly, such as 549 to 585 per month between the last two years and 585 to 610 (this supposedly includes utility costs) for the 2018-2019 school year. This would mean each resident would pay a total of $30 extra just for the use of utilities."

"First time living here and I stayed in the 4bed 2baths unit. It is very modern compared to other properties I've seen and one of the cheapest which was a plus. Location is extremely convenient because it is close to the UT bus stop as well as good dining options. However, they increase the price which is one of the reasons for not renewing my lease. I've never had a terrible experience here, but the management staff seem to slack more and more by the end of the school year. Nothing was organized and nobody would inform you on your utility/water bill, I would receive emails saying I owe something without an actual bill stating what I owe. The walls are pretty thin I would always hear people above me walking and sometimes music, wifi is absolutely terrible and frustrating. I hated that the windows could not be opened, it would be a beautiful day out but AC would still need to be on or else it would be stuffy when students can simply open their window and get fresh air as well as save money. Not all bedrooms have windows which they never mentioned."

"So this is my second year living here, and there are a few pros and cons. The Pros are friendly staff, I have never had a bad experience with the staff here. right next to campus, good security, personal bedrooms, though pretty sure that’s not a problem anywhere but dorms. Cons, so I live in the two room one bath style apartment, the Chelsea I think, and there’s no windows that open, if there’s other apartments with openable windows I wouldn’t know, the rent only seems to increase every year, the parking spaces always seem to be taken by people who don’t live here, again this might be the apartment style but there is no drawers in my apartment we had to buy them, also the portal has never worked for me, the walls are thin, and while this is through no fault of their own, but still something to consider the WiFi is weird and will make you sign in every time you come back into the apartment building."