Bright Now! Dental & Orthodontics Canton, OH 44718

"Very unprofessional. Confirmed my appointment the day before and then canceled it because they over booked. I made the appointment a month in advanced and their work is not the greatest, the fillings they point in have came out multiple times in a short amount of time, and it's not like I abuse my teeth that would make it fall out. I do not recommend"

"These people don’t have a clue what’s going on… had my wisdom teeth done yesterday there and had to fight for it because they failed to run my insurance even though my consultation was over a month prior which they apparently set up with the wrong doctor. So after arguing with the man he gives in because I clearly already planned for them to be removed and already took the days off work. My appointment was at 12:20 but they overbook themselves so bad they didn’t even start me until 1:50 and left me numbed for an hour(my first consultation was rescheduled bc I waited in the lobby for over an hour without being seen and had work). I hear more people walking around talking and laughing than working. I also found a needle on the floor in my room in which I should report bc 4 people came in the room and no one noticed it, hair on the machine. Between the not so cleanliness and rude staff I’m never going back there. Didn’t even apologize for the possibility I might have to pay for some of it since they didn’t do their jobs and can’t properly schedule appointments either and acted like it was somehow my fault. What a joke to blame the patient when I’m clearly the only one who did their part. Not to mention I sat there for an hour and a half for him to pull them out within 10 mins…"

"How UNBELIEVABLY rude and extremely unprofessional are the receptionist's! Breaking HIPPA, talking about patients and making fun of them. The attitudes they have i cannot believe these are the chosen bunch to greet and supposedly help people. I went in for an emergency visit because I broke the side of a molar. The dentist told me I needed not one but three crowns and perfect time because they’re having a special. Quick sales pitch and sent me out the door. That was it. I went to another dentist for a second opinion and I was greeted and treated like a human. Turns out I needed two fillings. That’s it! I wouldn’t send anyone to this disgusting establishment EVER!"

"I know there are several one star reviews. And I have also experienced wait times and one appointment that needed rescheduled due to a dental emergency for another patient. But I’ll tell you the reason I will continue to wait and be rescheduled if need be: Dr. Martin and her staff. I’m a stage IV cancer patient and I see a LOT of doctors. Most of them at the Cleveland clinic main campus and while they are extremely professional and on top of my care, I never have felt seen as a person before meeting Dr. Martin and her team. They remembered me and asked about things happening in my life and they were all so happy for me to get the smile I deserved. I usually tremble and sweat in the dentist chair but Dr Martin made me so comfortable, I didn’t even need the anxiety medications I typically do for medical/dental appointments. I trust her explicitly. I won’t lie and say I never had to wait but I promise the wait is worth it. Most of the time, however, I didn’t wait long before going back. I know some of the staff can be a little direct and short due to the amount of patients and volume of work, but I promise they care too. They worked with me and helped me and were all around some of the most flexible dental team I’ve worked with. Book with Dr. Martin and cut the front staff a break. Photo of my messy smile leaving the office after my last appointment is attached. I’m so happy the office took the time to care about me. Thank you all so so much."