Comfort Inn

"We stayed here for one night in our way through town. The price was great and I was nervous that it may be run down.... we were pleasantly surprised that the room was very clean and felt current with most hotels. I'd stay here again in a heartbeat."

"We stayed here while visiting the Rock and Roll Hall of Fame. Great location. Lots of restaurants nearby. Rooms were clean. Bed was a little soft for me. No fridge or microwave in rooms. Breakfast was well stocked. For the price, this was a great place to stay for a few days. Will definitely stay here again when I return to Cleveland."

"The night clerk was mad we woke him up (from sleeping at his desk) and refused to let us check into a reservation made by my fiances father, even though her name was on it. Being we had been on the road 10 hours and it was past midnight we decided to pay for another room rather than argue with the man with temperament issues. Then around 7:30-8 am our room was entered by multiple hotel staff, who were more than surprised to find we were in bed. They then wake us up say that we checked out at 4AM. Again, we arrived past midnight. I know it might be difficult to find solid overnight staff on this side of Cleveland, I imagine yall don't pay enough as it is, but seriously this is unacceptable."

"My parents have travelled to Cleveland clinic for a number of years and have always stayed at a hotel just down the street. I went with them recently and was disgusted by that other hotel and so I asked for a refund and searched for another one that offered the discount for patients of CC. This is how we came upon Comfort Inn. It was a breath of fresh air especially coming from the other. We have now stayed at Comfort Inn a number of times and have been completely satisfied. Naomi and Roman, two of the front desk workers, and Mark, who works in maintenance if I’m not mistaken have been awesome. They go out of their way to be accommodating. They’re so personable and always ask about my parents. They definitely go above and beyond. The location is also great. I love the Independence area and the hotel is close to everything but also tucked away and is quiet. While I have been satisfied with the accommodations, there are some things that could be updated or fixed but it’s always been clean. They serve a hot breakfast every morning. So, overall, of course there are things that can be improved or updated…...maybe a couple of employees that aren’t the friendliest but still completely satisfied with this Comfort Inn and will continue to stay there when in the area……Naomi, Roman, and Mark are the best!"

"My husband & I stayed at this hotel a few weeks ago because of needing a place to stay relatively close to the Cleveland Clinic. I called the 1-800 # & spoke to a polite gentleman who was able to find an accessible room for us that had a removable showerhead in the bathroom. He price matched the advertised price on the website, which was lower than comparable hotels in the area. When my husband & I arrived at the hotel & I mentioned that I would be having surgery at the Cleveland Clinic, the front desk attendant, Naomi, said that she could offer us a special rate & reduced our amount due per night considerably. We ended up needing to extend our stay by one day because of me being admitted to the hospital, which the hotel easily accommodated. Regarding the hotel amenities, we were pleased with the continental breakfast & the assortment of hot scrambled eggs, sausage & waffle maker, plus cereals, muffins, bagels, hot coffee, hot tea, & juice. Our room was satisfactory: the bed was comfortable with plenty of blankets, the shower worked well with plenty of hot water, & we felt safe & secure. One thing that needs improvement is the cleanliness of the carpeting in the room; it was so dirty that the bottom of our socks turned black just walking to & from the bathroom. To remedy this situation, the hotel staff could shampoo & clean the carpeting more regularly. Overall, we felt pleased with this hotel, the price & discount offered if needing accommodations to visit the Cleveland Clinic, & the proximity to local stores & the freeway."