Hyde Park Lumber & Design Center

"Great friendly and helpful service. From the cashier to the picker and forklift driver. They all were consistently friendly and offer to help me. Nothing like the big box stores. These people are local and definitely will keep coming back."

"I went to Hyde Park Lumber for kitchen design and purchase of cabinets & countertops. Their design software is badly out of date, did not allow me to really visualize what the new kitchen would look like. The designer at first offered to sell me cheap "knock down" cabinets from China, but when I asked to see something a bit nicer (like more color choices), that's when things went haywire. The quote on the cheap cabinets was $18,000, but according to the second quote, something a bit nicer was going to cost me $32,500 (with no real explanation of what I would be getting that justified the $14,500 price difference.) The mystery was solved when my contractor accidentally forwarded me a message from the Hyde Park designer to my contractor that said, "I took it that she [me] has an unlimited budget . LOL. I think if she can get everything she wants she won't care [about the price]. I have not even discussed ballpark pricing with her." Once I realized they were just going to price gouge me, I decided to run, not walk, to another company that would treat me ethically and transparently."

"DO NOT TRUST HYDE PARK LUMBER Please dont let them take advantage of you with there shoty work and unprofessional work and high prices. Do yourself a favor and choose one of their competitors. The people that work there are extremely unprofessional and rude. They only care about how much money they can get out of you at any cost. The work they do is amateur at best. The price they give is not the price you will end up paying. Hopefully this will save you money and time that we could not get back. Stay away from this unprofessional business. Management at this place is a joke. No wonder there are so many bad reviews."

"So disappointed. Bought over $2k of railing & needed to exchange 2 panels for 3 in a smaller size. They would not take one back after ensuring me on the phone they would. I spoke to Logan on the phone who I told the product packaging was slightly ripped. He ASSURED me they would take it back still as long as pieces weren’t missing as they’re “not really sticklers.” Had to get a friend who has a truck to come help get the railing back to them. Upon arriving. they refused to let us exchange one panel because it was slightly scratched (they delivered the product to us). Honestly it’s shocking to me that they wouldn’t exchange it when we were buying MORE product with them. Refused to budge over a panel that was $270, probably cost them $145... I will never recommend them to anyone and they will never have my future business. I chose to order through Zach and give the business to a local company, paying a premium for better service. What a mistake!! Next time I’ll buy online from a company that cares for customers and still costs less!"

"We recently remodled our kitchen with HPL and our contractor Stirn Contracting LLC and could not be more pleased. Rena with HPL was amazing, so fun and easy to work with. Gave us options and ideas we never would have thought of and was so incredibly patient with any questions or changes we wanted. Friendly, funny and very knowledgeable, she guided us through this chaotic process with ease and humor, Rena we can't thank you enough. If you're in the market for a new build, remodel or simple update Rena is your person. Very highly recommend HPL and Rena."