Lowe's Home Improvement

"I wish it were closer to my house as I enjoy how ell organized everything is. I buy all my lighting, fans, tool storage and major appliances here. Really impressed with sales staff knowledge of appliances and alternatives. Delivery and installation is always a great experience, too. Would probably be my go-to store for everything if it were closer to home."

"Pretty nice experience. Corey from hardware was very knowledgeable on ripping down some plywood for a tablesaw stand in building, and knew to take into account the kirf of the saw blade at 1/8 inch. Y'all need to pay him more"

"Always amazing! There are three faces I know I will always see and they know their stuff! Last week I think a higher up was in so my cart was put away ( it was heavy I left it sit about 20 min ) while I went and grabbed smaller items. Employees were there when I came back and realized it was mine and reloaded all my backer board for me. Just doing their job in the first instance I understood, in my mind they went above and beyond to help me reload."

"The absolute worst customer service experience I have ever had. We ordered flooring in June of 2022. It was entered under the wrong persons name therefore we didn’t get that resolved and scheduled for install until September 2022. The pergo flooring ended up being defective. I have been going back and forth with Lowe’s customer service, talking to a different person each time. Notes never got entered correctly in the system and I couldn’t get the store to directly communicate what was needed with customer service to get a new install because Mohawk honored the warranty. It is now over a year later. I spoke to executive customer service who told me I would get a full refund two months ago, and this store did as well. Now I am being told I would get less than half refunded. I can get the flooring replaced again but I am facing horrible customer service at this store level and I do not trust that another year from now that I will still be dealing with the headaches of horrible customer service. Please save yourself the headache and do not go through this Lowe’s for flooring. I have dealt with a couple good people here but unfortunately the lack of responsiveness and overall lack of accountability to me the customer makes this a horrible experience."

"Guys refused to put the dryer where it needed to go. Tried to say it wouldn't fit but yet I have had a washer and dryer replaced in the past years and they made it through just fine. Was absolutely terrible. If it wasn't for me needing the dryer as bad as I do I would definitely be returning the item and not going through them again. I had to have somebody else come.out and move the old out and bring the new in I'm beyond mad."