R C Automotive

"Never got a chance to let them fix my car they were so rude just answering the phone and I got hung up on 2wice."

"They came highly recommend and did a great job ,quickly and much less than what I was quoted elsewhere great to know I now have a mechanic I can trust and also get a good deal my older daily driver Chevy truck has 299 k miles"

"My daughter had her transmission replaced here (it was covered by a warrant she had in her car) eight months ago. The replace the transmission with a used transmission. Last week it was slipping again. We dropped it off last Wednesday and she did not here anything from them until today. They say the warranty on the used transmission is no longer in effect and it would cost her $1900 to get it fixed (money she doesn't have). She told them not to fix it then and they then told her that they put $350 worth of work in a d she'd have to pay them that much to get it back. They are crooks and so is Rightway for selling a piece of junk"

"They replaced axles 4 months ago and they had to be tightened up supposedly thisvtime again. I still neither hear nor feel any difference in the noise or handling since day one. Brought my car in hardly running last week. Car was struggling, stuttering, rpm surging with a periodic flashing engine light etc.. Was told that the car was not acting up, no codes so nothing they can do. Charged me $100. I pay drive home with same issues I brought it in with. Today I used a local certified mechanic and was told a totally different story. Cylinders 1,3,5 are misfiring plus a another code for the computer system itself. I was able to use them in real time to file a claim with my warranty company. My car is now being towed to new mechanic with codes already given to mechanic by warranty company. RC Automotive has failed twice to fix or find the issues at hand. He makes it sound good with the "I used to work at Ford" and "I know all about Fords." Well buddy you missed 3 whole cylinders misfiring and then some. Don't even get me started on the transmission that was never looked at "because no codes are thrown." Save yourself money folks and choose a different "Ford Mechanic." Attached is a yellow copy from RC Automotive explaining nothing is wrong and no codes charging me $100. Also attached is the codes that was found today for free. Car has not been driven since bringing it home from RC Automotive last week and drove it to new mechanic today. That's it. Now it's being towed to it's next appointment elsewhere. Yes it's that bad. Yes the "Ford Mechanic" somehow missed 3 cylinders of 6 that was misfiring."

"I have sent my car here 4x because right way auto where I bought the car told me . They keep clearing my check engine light and not actually fixing it. I've asked for the work order multiple times to see what's being done on my car and it's never in there when I go to pick it up. The only thing this place has done is clear my check engine light no actual work."