Performance Toyota

"Thanks to Garrett Lee, sales person and Logan Burriff, Manager, my wife and my self purchasing process was excellent. We got a 2024 Grand Highlander, just like she wanted. Everything was nice, smooth and very friendly, not much back and straight forward negotiations. Communication was straightforward in purchasing price and trade in price. All her needs were meet. We are extremely satisfied with all the process. We got the best deal , compared to other Toyota dealerships in the Cincinnati area."

"I purchased a 2024 Toyota Crown Platinum at this dealership. Everything went fairly smoothly as I had put money down on a specific car that was in transit as I was traveling out of state. The online rep matched me with Garrett who communicated with me every step of the way. Despite the key fob that disappeared the night I was picking up the car, Garrett was able to help me get the value I needed on my Honda trade, and stayed in touch over the weekend as a new fob was ordered. I absolutely LOVE my new crown and the couple days of waiting on the new fob was well worth it."

"Tyler is simply fantastic! He made my car-buying experience a breeze from start to finish. His friendly demeanor and expert knowledge helped me find the perfect vehicle without any hassle. Thanks to Tyler, I drove off the lot happy and satisfied. I highly recommend him to anyone in need of a top-notch car salesman!"

"So, I will start by saying part of this is my fault for signing. I was direct and gave a sale price that was listed online. The amount was approved. The finance person added approximately $12k and tried to pass it off as warranty, but the warranty is a line item. Items were charged for that we don't even have. Pro paint? Interesting. That isn't listed as an item we have. It's wild. Anyway, my mistake was wanting to just sign and go. I started to call him out but was tired and he was ready to argue and even bragged about having to throw things and people out of his office in the past. So that's my bad. My patience was running short. BUT imagine my surprise when I realized the T on Tundra is missing! Haha. What a joke. Dulce is a super awesome sales person. Sid in Finance could fall off the Earth and I can't say I'd be sad. What is sad is taking advantage of tired customers that were ready to leave after over 3 hrs. Update: They have not returned my call about issues and my registration still isn't registered with the BMV."

"I am so glad I found Performance Toyota! After searching Toyota dealers nationwide for the latest 2024 Sequoia, I traveled from another state to find the best deal and service I could find anywhere. Working with Jeffrey Rhoads on financing options was a very smooth process and went above and beyond to help with my out of state buying process. From the beginning of my car buying process, Tristan Van Hook was amazing to work with and was extremely knowledgeable with everything Toyota and the new Sequoia, can't thank them enough. Overall, my car buying experience was 5 out of 5 stars. I would strongly consider traveling out of state to Ohio to buy from Performance Toyota again."