Walmart Auto Care Centers

"Over 2 hours to change 2 tires for my car and I had an appointment. For my wife's car ordered her tires online but they never came in. They had the tires in store but refused to put them on her car because we ordered them online not in the store. Save yourself time and money just go somewhere else."

"I was pleased with man checking my tire I got there early so I didn't have to wait to long"

"I brought my perfectly running car in a few years ago for an oil change and left the parking lot with my car smoking. I barely made it home. I took it to a shop to confirm that Walmart not only did not change my oil out but overfilled it with additional oil causing my sparkplugs to fail and ruining a fuel injector. I filed a claim with the corporate office and they paid for all of the repairs after I faxed over my proof from the repair shop. Fast forward to 3 days ago. I decided I really needed an oil change on my perfectly running even newer car this time so I took it to Walmart to give them another chance. What a mistake that was!! I brought it in running and went to leave with it not running. I pulled into the parking lot. Turned off my car. Handed them my key inside and they came out after they did their checks and started my car up just fine and brought it into the shop. 27 minutes they had my car (which was quick I'll admit) and they finished and brought it back out turned off the car and handed me the key. I get in my car to leave and it wouldn't start. AT ALL. So they brought out their little battery charger and it did nothing so one of the workers went to get his Dodge Ram truck to jump my car. It was just ridiculous. It barely worked but I got home and then it wouldn't turn back on again. I called corporate to file another claim and I haven't even heard back from them. 27 minutes they had my vehicle and messed my battery up. They obviously wasn't paying attention because they marked my windshield as having a chip in it when I have zero chips/cracks. It was something sticky on the windshield. I will never take my car back to Walmart Auto Center. If I could rate a zero I would."

"We were in the area and had an issue with a tire. It was late Saturday on a holiday weekend... They answered the phone quickly and although they were booked told us to come in. We arrived about an hour before they closed, but the crew got to work immediately, fixed our tire and got us back on the road. The shop was clean and the team courteous."

"Incompetent. The last two times were a nightmare, you ask to get a tire mounted be prepared to sit for 2 hours. Same for a tire plug. But today takes the cake. Was told 235/40r18 would not fit on my 18x8 wheel with a 225/40r18 on it. He held the tire against the car and said "see, the sidewall would be too high." Not taking into account the difference would be half again as much since half of the height would be absorbed by the bottom of the wheel. I pointed this out to him and got hit with "I do this for a living." Unaware that I was a previous employee and a technician for years. I then ask to buy the tires and have them mounted somewhere else and am told "no, I won't sell you tires that won't fit." So you can't even walk in and buy a product anymore, you're not aloud. You better have a good reason for everything in your cart at checkout. Waited for 45 mins and accomplished nothing, then he wanted to argue about how long I waited. Don't waste your time. Manager needs an attitude check and had 2 other people pissed off before I left. How are you still employed when your job is customer service?"