Central Ohio Auto Body and Repair

"It took almost a month to get my car fixed, but the parts were on backorder. It was nice that they sent me periodic updates & it was finished on the date promised. Plus, everyone was very friendly."

"I came to this shop for a bumper replacement, they had confirmed the rental reservation for me the night before and the staff was friendly and helpful. When they had an estimated date of completion they called and left a message; they included information regarding what the insurance company would cover once they called upon completion for the rental . My car was finished way ahead of the estimated date and when I picked my car up they had washed it and vacuumed the inside. Thank you!"

"From the time I dropped my truck off to the time I picked it up everyone was so professional and polite. I developed a good rapport right away with anyone I spoke with. They coordinated the rental car through my insurance company so it was there waiting for me when I dropped my truck off. Then I just dropped the rental off when picking my truck up. The whole experience was very easy and seamless. My truck was completed in a timely manner and looks great! I was blown away when I was told they have a lifetime warranty on their work. That tells me they take their work seriously and stand behind it. That's the type of company I want to recommend to others. Thank you so much Central Ohio Body Shop, I couldn't be happier!"

"Disappointed with the quality of work done to my car. My 2017 Subaru BRZ was in an accident and I was recommended by progressive to take my vehicle here at the expense of the at fault party. I didn’t notice these imperfections at first as I was happy to get my car back and I went on vacation right after. 1. The panel gaps between the hood and the fender, along with the fender and the door or noticeably bad. 2. The front bumper is not clipped in all the way. 3. My alignment is still off. 4. The door makes contact with the fender when opening it. (Noted by my passenger) Attached are pictures of the side in question, along with the other side for comparison. I was able to pull out the fender so that it no longer comes into contact with my door. But this was still something I should not have to do to have a functional door Overall, I’m happy to have a car to drive, but I’m just disappointed in the level of work done with my car. The only reason why this isn’t one star, was due to the fact that it was done early. But I’d rather have my car fixed correctly, than fixed fast."

"A little history to start here. My Father passed away at age 67 on 7-2-2019 of cancer and my mother gifted me my Father's car earlier this year for my birthday (Infiniti 2009 G37x). Unfortunately on 7-2-2020, I hit a tire in the middle of the freeway causing major damage to the undercarriage and fender of the vehicle. My insurance company totaled it after the estimate from Central Ohio Auto Body and Repair. I was heartbroken and sad that the car that still smelled like my Dad that he had driven me in so many times could not be fixed. I spoke with the man that runs this shop (Grady) and not only did he listen attentively to my desire to get my car fixed, he even recommended how we could get it done. This guy is straight up a good person. Grady did a detailed inspection and determined the car was fixable and at a fair cost which was covered by the total even minus the salvage fee. He ordered all original parts and the car looks and drives beautifully now. Not many owners/managers actually listen and take the time to understand how much a car means to a customer, but Grady sure did and then some. What's more is when I picked up the car he came out to meet me to go over the work and always kept me updated on my vehicle. Not just a great experience but I met an amazing person and will always recommend and use this body shop going forward. Great people that truly care about their customers. Also I wanted to give recognition to Tiffany who was so pleasant and forthcoming during the entire repair process. I cannot thank you enough for fixing my late Father's car and doing such an amazing job to make it look brand new. He would be proud of you guys too. Thank you! Jeff Amos"