Midwest Dental Center 240 West Alexis Road, Toledo, OH 43612

"Worst experience so far. I arrived at my scheduled time, 8:30 am. The lady at the front desk was rushing everyone along. When I got to my room to wait for the dentist, it wasn’t until 10:40 that they got around to me and decided to do my cleaning and numbed my mouth for the filling I needed. I then waited till 12:40 pm numb and listening to BOTH dentist and patients YELL from time to time making me very uncomfortable. SO I PUT IN 6 HOURS AT THIS DENTIST?!!!!The place looks like it’s missed an inspection. The machines they are using seem to be barely put together. VERY RUDE!!!!! SAVE YOUR TIME AND MONEY!!!"

"Wait time is too long. They are can be very unprofessional. After waiting a hour I asked about maybe rescheduling. Told me it would be another week or so. I said never mind but the man snatch my paperwork saying I could leave. I told him I wasn’t saying I was for sure waiting but I’ve been in the dentist chair waiting a hour and was being told they don’t know when they would get to me. After 2 hours dentist came in and literally caused me so much pain that’s it’s been 2 days of medication icing my jaw and eating soup and my jaw from them pulling my tooth I’m in complete pain. Be careful using them they only care about the money"

"This place is so unprofessional and appointment was scheduled I pulled up no one is here and the door is locked. I called and the gentleman that answered the phone was being rude unprofessional and disrespectful. I was also informed that I arrived to the incorrect location when there was multiple people outside waiting on their appointment. A lack of sympathy and empathy was displayed for the circumstances and or obstacles that had occurred to make it to the appointment. Rescheduling wasn't even offered by the employee. Over all I wouldn't suggest or recommend attending this establishment, and sensitivity training is needed by the staff."

"called to confirm my child appointment time for tomorrow. The man "Jeff" had a hard time understanding me. After hanging up on me and then calling me back I asked his name in which he said Jeff then I asked who he how he was affiliated with the facility and he got very agitated and told me to never call back there again. now no one will answer the phone. this was the Alexis Rd location."

"The gentleman who takes care of billing and scheduling......so friendly and kind. Makes ya feel like home. The doctor was amazing. It's been years since I've gone because of past bad experiences. She made sure to take care of me. She listened to what I had to say. The hygienist was kind and made sure I couldn't feel her working on me. Last but not least the super kind lady that did my x-rays. To all of you guys at Midwest Dental....thanks a million❤️"