Dunkin'

"The employees here are always awesome. They are always in a good mood despite the stress of the morning. Coffee and food are always right, and if it's not, they handle it beautifully. I have absolutely no complaints about this Dunkin'."

"Did a mobile order on my way to the location. Took over 20 mins for the food which was cold and never got my coffee. The lobby was completely full and only a handful of people got their order while the drive-thru kept a steady flow. Tried to approach who I believe is the manager who I typically see in the morning about my coffee and got nothing but excuses and attitude. If you want your order, I would suggest going through the drive-thru or the other location on 18."

"This location is starting to get a lot of rude customer service… orders are wrong a lot and when you ask nicely for it to be corrected some of the staff will give lots of attitude. This past time with this older man that should not work the window… forgot to give me my change for a $20… when I said something his response was just “yes I did but whatever”"

"I've been going here for a couple years. It sucks to say but I'm gonna take a break from this place for a while. My order was wrong the past three times, it's gotten to the point where it wasn't a big deal if it was here or there but it's like every single time now. I get it, I could always food prep, and I should, but I'm coming here for the convenience. I work 12 hrs a day and it's tough to be prepared when working that much. It also sucks when not only your order is wrong but costs more because of it, especially when an item is missing. A few bucks here and there adds up over time. There was a blonde chick that worked there in the morning, she hasn't been there in a while. Ever since she left, the place has been going down hill. I know they're understaffed, I think the company should fix this issue. This being said, the vibes of the workers should be better too. It's not my fault you chose to work here, I just wanna get my breakfast and go. Your vibes should be chill and I shouldn't be rushed to get my food."

"We like to go on Sunday mornings, but the inside counter service keeps getting slower and slower to the point there is no service. We were the third in line this morning and stood there for 12 minutes waiting for someone (anyone) to come to the register to take the order of the person in front of us. Finally we just gave up. I understand that there a lack of help but there were plenty of people apparently busy. Unfortunately, inside sales is not a priority."