Men's Wearhouse

"I'll add to all the one star reviews here. Bought two suits years ago. Supposed to have lifetime alterations. But thier computer system only goes back 2 years? So want you to pay for new alterations and then act like you're being cheap when you disagree. Also wouldn't help with a purchase. Because I need a tall size, they tell you to just shop online? Custom clothing store? I think not. Both Mentor and Mayfield stores don't care. Corporate apologies up and down over the phone. But zero help in the stores. Go to Terriaco or another custom store. This company is zero help. Laziness and ignorance."

"Mikayla was amazing! My groom's tux didn't fit right two days before our wedding, and she was able to get him the correct sizes just in time for our wedding. We are forever grateful!"

"People were great and very friendly, due to staffing issues felt rushed Everytime I went there. But waited 20-30 mins to even be seen (again not the employees fault) but on wedding day nothing for correctly. The pants don't have belt loops so good luck keeping them on the whole time. They would loosen up because of poor design. My vest was moronic I couldn't take the jacket off because the vest had no back? But the other groomsmen and groom did. Tie never fit correctly so was being chocked even after adjusting it still wasn't large enough. For the price mind you was 300$ but if you join rewards it's 40 or 50$ off so obviously joined. I have had better pricing and luck by smaller rental places then this place. Seriously get multiple prices for your suit. It's 2023 they can get the same suit wherever you go for cheaper."

"I can not say enough good things about the mentor ohio store. They went above and beyond to get me the rental on tine even after the first one got lost then the area got hit by f1 tornado and they had no power for 2 days or more. Great job and everything fit thank you"

"I was warned. I was told not to go to the Mentor MW because of one person; the manager. Talk about a terrible experience; we never got notified our son's prom tux was in. When we called, we got the manager who doesn't belong in a retail setting. She was rude and condescending to my wife. She publicly displays frustration and clearly doesn't want to be there. Tux was wrong as well. I had to miss work in order to get it to my son the day of his prom. MW ensures us we will get a refund, but I'll never go back to that store. Sad, as I planned to go here for my wedding suits this summer. Corporate customer service was great at handling this situation. The store has some really good employees who truly care about the experience, but the manager does a spectacular job of ruining their hard work."