Lake Health Physician Group Mentor Pediatrics
9485 Mentor Avenue, Mentor, OH 44060
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Location & Phone number
About the Business
Lake Health Physician Group Mentor Pediatrics is a trusted healthcare institution located at 9485 Mentor Avenue in Mentor, Ohio, United States. Our dedicated team of doctors specializes in providing comprehensive pediatric care for children of all ages. From routine check-ups to specialized treatments, we are committed to ensuring the health and well-being of our young patients. With a focus on prevention and education, our physicians strive to empower families to make informed decisions about their children's health. Visit Lake Health Physician Group Mentor Pediatrics for compassionate and expert pediatric care.
Reviews
"Every single time I call they take so long and then hang up but atleast doctors are nice and caring"
"I get told to call at 8am when my children are sick, but when I do I get put on hold for thirty minutes to an hour. Then they never have any open spots. So I ask to schedule for the next day and get told just to call the next day at 8am. It’s ridiculous I can’t get my children in there because no one can answer the phones in a timely manner."
"Catherin F. At the mentor facility. Is extremely rude and always has an attitude for everything she does. It makes me not want to come in no more. She told me sister she didnt have an appointment when she did. After that they had double booked her and took her off the schedule she told her she didnt have to explain anything to her even though she was the one with the appointment. Extremely rude and very bad customer service. Shes been there for years and always been that way. She seems to do whatever she wants with no consequences on how she treats people and patients who are suppose to feel welcome and taken care of specially if the come in sick."
"If I could give zero stars I would, every time I call to make an appointment for my sick child, they tell me to go to the nearest hospital. If I knew my kid was in a critical life-threatening emergency duh, I would take them to a hospital. A normal sickness like cough or ear hurting can be seen by a pediatrician so I don't understand why I have to be turned away every time. I have 4 kids it's a reoccurring situation with this office. And don't get me started on how long you have to wait for someone to pick up the phone.......30 MINUTES. I will be looking elsewhere after being with them for 8 years done with this."
"Everyone is extremely polite at this office. My son wasn't feeling well and I called first thing in the morning and they got me in right away to see Dr. Lester. The wait time to be seen once you arrive is next to nothing, and same for when you're in the room. Glad I decided on this office and Dr. Lester as my son's pediatrician."
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