Super 8 by Wyndham Defiance

"Do not book this hotel, spend the extra $40 and get a clean hotel. We found bed bugs in the room we checked in to. When we informed the front desk they said the only thing they could do is give us another room. We decided to check out the new room before moving all of our luggage into it, good thing we did. We found cigar ashes on the floor and an area in the bath tub had cigar remnants where someone had put it out. Obviously the room had not been cleaned and we could not stay in a room that was so clearly dirty. They charged us a cancellation fee of $109.00 and when asked for a refund we were offered $47.00. They have not responded to my emails and the hotel manager will avoid all phone calls."

"There was no heat in my room they did not offer me a blanket or to move me to another room. When the person putting out the breakfast food sneezed over it. I don't want to eat anything like that. So then I was cold and hungry."

"Crazy noise from construction and other tenants so I had to have my room changed, which they were helpful with. Junk pillows, rooms are dirty, cigarette burn holes in All the linen. If this place was $40 a night I'd say okay fair deal, but at the current price I'd never stay there again."

"I stayed in the studio room with the hot tub the water wouldn't stay in it! The drain plug was broke told them about it they said the manager would be in today but now supposed to be Monday i paid alot more because the hot tube but it didn't work I should be charged for a regular room sense it didn't work and couldn't use it period!!!"

"I'm very unhappy with the Super 8 by Wyndham in Defiance, Ohio. We're currently staying here. The in room phone is not only not connected but doesn't even have a cord to plug into the phone outlet in the wall. It's apparently only decoration. The bathroom light/fan sounds like it's going to fall out of the ceiling, and dust comes out of it when turned on. We were told when we checked in that this is a no smoking facility so it makes you wonder why the blanket on one of the beds in our room has at least 2 holes that appear to be from cigarette burns in it. We mentioned these things to the front desk yesterday evening and nothing was done about any of it. Even worse, though, is we returned to our room this evening, around 11pm. Before we left, we double-checked that the room door was closed and fully latched, as we noticed yesterday that it was not closing fully on its own. Well, when we returned, we found the door was not closed or latched. Fortunately, none of the items we'd left inside the room were missing. I immediately informed the front desk and got a "I'm so sorry this happened, but there's not really anything I can do about it." I mentioned the things we let them know about yesterday and was told that the front desk person (from tonight) had put it under someone's door TONIGHT. We will never be staying at this place again and will recommend to everyone we know not to stay here as well."