Massage Envy

"I had the pleasure of experiencing a massage with Gregory. His kindness and professionalism ensured my comfort throughout the entire session. The massage experience surpassed all my expectations that I found myself eager to book another session. Thanks to Claire's exceptional assistance at the front desk, I couldn't resist signing up for a membership. I highly recommend for ultimate relaxation and well being."

"First I will start with the massage therapist was sweet and the massage was wonderful. What was not so great was the treatment I got after I completed my session. I made my appointment online 5 weeks prior and chose a 90 min session and aroma therapy. I received gift cards for Xmas so I made sure I stayed within the amount I had. AFTER my session I went to pay and they gave me a total that was $35 more! Also I booked a 90 min session to start at 5pm the gal didn’t start until 520 and promptly ended at 630pm, so I got jipped there. I said absolutely not, that was not the prices that were online when I booked ! The gal said 2 weeks prior they raised prices and nothing they could do about it. LOL… so you just randomly throw a price out to the client AFTER they finished session? I told her you cannot not just raise the price when the appointment was booked so far ahead, without notifying the client ahead of time . Then another gal stated they weren’t really associated with the online booking! Really? Well how did you get my booked appointment? And they won’t answer the phones I had tried for a week to call and reschedule. VM said they will call back, well some of us have a real job and have to call when we have availability.. I work medical field so it is hard to get a call in . Needless to say I will NEVER go back and will make sure everyone I know does not go there either. Bunch of young scam artists"

"I've been a member of Massage Envy since 2010 and have enjoyed their services in several different states since that time. The Mentor location is honestly one of the best I've seen. Their deep tissue massage therapists are excellent and their customer service is one of the reasons I choose to stay a member."

"I’ve had low back pain for a while and had chiropractors try to relieve my pain with minimal results. After one session with Chelsea my back feels 100% better. I highly recommend Chelsea"

"Let me start but saying the staff was extremely nice and welcoming, all around. The massage was great and very relaxing. However, I paid for a 90-minute massage and only received a 70-minute massage. I expressed this to the staff as I was getting ready to pay and all they said was they were sorry and that hopefully if I book again, I will get the full 90-minutes. I tipped my therapist anyways and paid for the 90-minute massage since clearly they weren’t going to do anything about it. Very friendly group of folks but I will not be returning."