CVS

"I had been released from Christ hospital from having a triple bypass. I needed to get prescriptions. I pulled up through drive thru. The young lady took my info. Then another woman comes to window and states, “You’ll have to come back in an hour, we’re closed for lunch.” I rang bell again, she opened blind, then I asked for my written ex to go to another pharmacy. She closed window and blind. She kept my original hand written narcotics prescription and would not return it. I am assuming she was keeping script for controlled substance for her own use. I have never known a national pharmacy to let ALL their employees go for lunch at the same time of day. The driver, as I originally said two days from triple bypass surgery,then went into establishment to retrieve written script for pain pills and was almost accosted by employee who retained prescription. CVS should take serious action but as hard as it is to find employees let alone good ones probably still has her employment."

"Worst CVS I ever been to. Woman at the check out counter was FACE TIMING someone while at work. They got nail glue under lock and hey-who’s going around stealing nail glue? Woman acted like I was asking for the nuclear launch codes when I asked for her to unlock a 5 dollar bottle of glue. Pretty sure I witnessed three women shoplift and no one stopped them. Place is trashy af"

"the drive thru for pharmacy pick up is insanely tight to navigate. I drive a 4 door sedan and narrowly made it. in a wide car like a cadillac or a full size pick up I wouldn't even try it."

"I hate that the one star is reflective of one incident today but it was enough for me to switch locations. For the record, I picked the WHT location because of the drive-thru. I, however, live downtown and have since switched to the location closest to my home. The Pharmacist mistook my frustration as a personal offense of hers. This was not the case. I was not belligerent, loud, or disrespectful to her as an individual. As I voiced my concerns over my diabetes medication being unavailable. She was short with me from the beginning of the call and when I stressed my frustrations she hung up on me! That was PROFOUNDLY unacceptable. I did reach out to Corporate and demanded that she be reprimanded. I am not unaware of the pharmaceutical world being in crisis as fewer medical professionals are taking up arms to align themselves with this line of work but I am a PAYING customer with a debilitating, life-threatening illness. Her suggestion was, "contact my doctor and find an alternative medication." [Paraphrasing]. Last week when I went in for my scripts there was a very lovely girl, who was thoroughly helpful and even though the day seemed a little stressful she maintained a cheery and pleasant disposition about herself. Today however, was the worst."