Discount Drug Mart

"I have been going to this store for about 2 to 3 years. I switch over from Kroger due to Nate the pharmacist at that time he was a very nice and helpful gentleman. I have still been going to this pharmacy and everyone but one person has always been very friendly. I have made more than one complaint on Donna in the pharmacy. This lady has got to be the rudest person I have ever had to deal with. I complained recently and a pharmacist Cody called me and apologized for Donna’s behavior toward me. I don’t feel comfortable with my prescriptions still being filled at this pharmacy. I am very tired of being treated rudely by Donna. It is very sad that one employee can make your experience in a store so terrible."

"UPDATE- unfortunately I need to revise my review and drop it to 2 stars. Ever since Nate left the pharmacy, it's gone way down hill! Samantha is great, but is on maternity leave. I've been using this pharmacy for years and when I have an issue with a medication and need the pharmacists help, it's not right to be told, "that's not my problem" seriously?! The severe lack of communication is awful. I don't know if it's poor customer service, laziness or lack of leadership, but without Nate, this ship is sinking. I've been on medication for over 10 years and I've dealt with a lot of pharmacies. This store is hands down the absolute best pharmacy. Nate is not only knowledgeable, but he's compassionate and truly cares for his patients. Samantha is one of the sweetest people and has the patience of a Saint. The rest of the pharmacy staff, Madison, Mary and everyone else are all amazing. You feel like you're talking to friends when you're here and everyone goes way above to help their customers. This is the only pharmacy I'll use and it's my go store for just about everything."

"We had an incredible experience with the pharmacy here. This isn’t our normal pharmacy, we came here because we needed medical equipment for our child, and the pharmacy staff went above and beyond. The two that helped me were Donna and Darryl, they treated us like their own family, and it was just so kind and admirable how willing they were to do the extra work. The entire staff in this very busy pharmacy was wonderful to the many people waiting for flu shots, medication fills, etc. I was so impressed and thankful to see the elderly in our community so well cared for."

"Trash, literally got tired of getting hosed at Kroger Austin landing. I called to drug mart to ensure they had my prescription in stock and the answer was definitively yes. I even called at noon to make sure my script would be ready by the evening and was told yes again definitely by then. Low and behold I show up and they not only don’t have literally the lowest dose and amount that can be prescribed as stated, they out the damn thing on hold because of insurance even though I explained it all and ok the price over the phone before it was transferred. Incompetence at best, go somewhere else. I heard Amazon is in the big pharma business now so maybe give that a shot. They can get me 90 inch tv overnight but I can’t get a prescription without a dance and show."

"I absolutely love Discount Drug Mart. The pharmacy staff I interact with are always friendly and willing to take their time to help a customer work out an issue, whether it is cost of a medication or availability. Myself and my son are on medications I have had a hard time refilling before, and Drug Mart always comes through. They have accommodated many times for us in ways I can't express enough gratitude for. Staff are always friendly on the phone, and I love shopping here for the many unique things you can find for a great price. I am very loyal and pleased with DDM. Thank you for all you do!!"