Animal Medical Center of Springboro

"Did not go there today but have been there great vet place nice people very helpful and kind"

"Great people from the reception area to the nurses and their vets. We are so glad to have our dog with them."

"Apparently, all the old-school veterinarians who cared about people and their animals are extinct. In their place is a tiered hierarchy of highly-paid specialists whose primary goal is to upsell every additional service possible."

"Called in the AM for a possible new patient same day appointment for a bladder infection. Office was extremely accommodating in letting us bring our baby right over. I made it pretty clear on arrival that my credit card can be on file and considering our cat was only 2 years old and this is the first medical issue- we were willing to spend what was needed to get him home and comfortable. After keeping him at the office all day we were informed X-rays were not needed and they were confident it was inflammatory bladder DISEASE. Upon pick up I realized the medication given to take home was only for pain. Called TWICE in TWO days advising he was not improving and was told by the doctor originally that he needed an anti-inflammatory- you know, for an inflammatory disease. Was advised the pain medication- Buprenorphine had “anti inflammatory” properties in it and if he wasn’t better by Tuesday (it is Friday) then to call. I trusted my guy and took him to another vet in the area and was quickly alerted that our baby needed WAY more medication than just pain meds to get this under control. When I advised the “new” vet of what I was told with the buprenorphine, they couldn’t believe I was told that, or the emergency hospital. Long story short- our cat ended up at MedVet with urethal obstruction in severe pain. Instead of this office prescribing what our baby needed and what we were more than willing to pay for the first time, we brought our cat home in a box. 3 days he went without much needed medication that I was told could’ve very well prevented the blockage from happening. I brought our baby in originally with a credit card ready to swipe. Apparently after an all day visit, disease diagnosis, and 2 phone calls after discharge weren’t enough for this office to reconsider treatment. We will never step foot in this office again. No amount of money, time, or apologies will bring back one of the most beloved members of our family. Whether or not it was fate from the beginning, our cat suffered. Our only hope is this is a huge lesson learned in clinical treatment and listening to your clients when medication is unresponsive."

"Dr. Martin is the best veterinary that I have taken my dog to, she is a four year old Rhodesian Ridgeback mix. We have tried three veterinarians prior to him and I was less than impressed with all of them. He preformed a CCL surgery on her in February and everything went very well, and she is doing great! He does a very good job at explaining what is going on and what needs to be done to correct it. When I left his office after the consultation I was very well informed and felt very good about what needed to be done. I would recommend Animal Medical Center of Springboro to anyone and I have to all my friends and family."