Donatos Pizza

"This pizza has a lot of zest. I don’t think there is anything super special about their pies, but don’t forget to grab your heart shaped pizza this year for your Valentine."

"My bf and I dined in today. Quickly noticed with a warm welcome . Only people in the building so fast service…. Asked if I could sample the new Hot Honey and she gave me a whole ramekin full even though they usually don’t have it available for a side sauce! I loved it it’s delicious. We got an original thin crust pepepponj pizza & 10/10 over all! Will return :)))"

"Terrible, terrible service. Placed an order for a large pizza and a salad, pickup. Said it would be ready at 4:57, I arrive on time and can hear the employees saying they don't have a ticket. They hand me the pizza and say pull back around and we will have your salad ready by the time you get back to the window. I do this and guess what? Still not ready. They tell me pull around again, I ask how long will this take? They say prob 20 minutes and then I hear the girl in the kitchen say 'what's he want he's 20 minutes early'. That's hilarious seeing how the pizza was ready and the ticket promised time on my recept said 4:57. Long story but they pizza was cold, never got the salad. Never again, they are unorganized and ran poorly. Avoid, plenty of other places to go in the area. If there was a negative rating they'd get it."

"I've been a delivery driver for this store for the past month or so. When I arrived at work on Friday morning, I was handed a print out of an email from a customer. It was the same nasty customer who I reported to the GM and a couple of other managers last week, after taking a delivery to their house. There was a sign on their door that said "don't ring the bell". Ok, so I knocked. Some crazy middle eastern looking guy comes running to the door and started screaming and yelling at me because I knocked on the door, as if there's something wrong with that? I apologized to him, and I advised him that if he wants a "no contact" delivery, that he needs to say so when he places his order. He claimed that he did. Well, nowhere on the receipt did it say anything about being a no contact. Therefore, it's unreasonable to expect me to just leave their food outside in the rain without a no contact order. This customer was extremely rude and aggressive, and I told the managers so last week. On Friday morning, the GM, Kelly, shows me an email from this customer claiming that I was somehow the one being "rude and threatening". They were accusing me of the very thing that the customer did to me. I advised Kelly that I do not wish to return to that customer's house. And, that if they order again, to please call Door Dash (which is the delivery service they use most of the time anyway). She said no, I don't get to pick and choose what deliveries I take. I said that I simply don't wish to put myself in that situation again, and don't want those people lying about me again. She then began to lecture me about how she pays me to do a job, not to be rude to customers. As if I don't do my job? As if I was ever rude to any customer? Wrong! I have done every single thing asked of me since I started working there. I've never been rude to any customer there. I even apologized to that customer, even though I did nothing wrong! Shortly after Kelly left the store, I asked the Manager in charge to cash me out and send me home. I did not return the next day, because I don't appreciate being accused of some wrong doing that I didn't do. I also don't appreciate Kelly trying to force me to return to that hostile customer's house, especially after the nasty email full of lies which they sent about me. Well, I guarantee that I won't be returning to their house if I don't work there any more. Problem solved."

"The manager of the location needs training on how to resolve issues! They also forgot to add what I ordered and completely didn’t make what I wanted! All I wanted was a lot of jalapeños, extra sauce and well done. I explained to the gentleman that they messed my order up last time and I’m giving them another try. He said he will make sure it’s perfect!! That did not happen! So I called the manager and told her the story and she told me she made my order and it was right! Her solution to my issue was a $2.00 credit for next time! So to make the review even longer, I returned the order and will never order from this location again!! My advice if you go to this location don’t make any changes because they can’t seem to get the order correct! It seems so petty but this isn’t rocket science!"