Tropical Smoothie Cafe

"Tonya the manager is terrible customer service and professionalism. She had an attitude with her employees that seeps out to the guests every time I come here. Consistent complaints are made about the taste of smoothies and her only response is “oh well it’s the fruit”. The very last encounter she got rude loudly in front multiple guests over a simple request of remaking a terrible tasting smoothie. She belittles a certain employee publicly every time that I come in. Her people skills are just poop. For these smoothies to be the cost of combo meals I’d expect a better experience."

"Staff moves slow as honey. The line for the drive thru takes forever. The smoothie has more ice than anything else. I will not be returning to this store ever again."

"Very annoying that EVERY time I go to this tropical smoothie, they are out of stock for the new bowls. If you’re going to promote a product, management needs to make sure the product is stocked at least most of the time. I’m tired of driving to beavercreek when this is an issue that can be fixed — since I’ve never not once had this issue at any other location. Additionally, the employees need a lesson in how to make the bowls. Every other tropical smoothie puts the peanut butter drizzle over the granola and under the fruit. Huber employees put the smallest dollop of ($1.19 added) peanut butter right on top so it sticks to the lid and is completely wasted along with the additional money spent on it. Management is clearly lacking at this location."

"I recently tried the pumpkin spice smoothie, and it taste like “pumpkin bubble gum”. I do not recommend it however, if you do try it, I think you agree that the recent formula has changed from the past pumpkin spice smoothie recipe and not for the best I’m sad to say. I had an issue with one of the store managers about replacing my smoothie because it tasted horrible but eventually got it changed to something I know taste good. I also learn in this process, “try before you buy” that might help someone in the future."

"$40 later, and I'm disappointed yet again. Once again, the peanut butter banana flatbread was not made well and was burnt enough for the bread to crack. Definitely not worth five dollars. Nothing was spread out and the banana pieces were too large and few. The kale apple slaw was half of the container, and it normally fills it. The only thing descent was the chipotle club flatbread."