Atrium Medical Center

"Been here twice this year. First time I had to go back a week later bc they messed up doing a procedure so they had to do it again. Went 2 weeks ago with unbearable neck pain took them 2 and a half hrs to actually send a Doctor in and all he did was send me home with muscle relaxers and aleve. Not one of the prescriptions helped I'm still in constant pain, one side of my neck completely swollen but they wouldn't do any scans. Primary dr is booked til mid March so I thought this place was the best option. They did give me a muscle relaxer shot but the nurse hit me so hard with the needle my arm hurt for days after and bruised so bad. Horrible experience. All around. Go anywhere else for care."

"I would like to give the surgical center five stars or the best care I could expect after colon cancer surgery. To all the staff that assisted me it could not have been better. And to Dr. Kim who performed the surgery and astounding high five."

"I have been a patient of Dr. Walsh ( Urology) for years, he is a very pleasant doctor. His secretary who makes appointments is a LIAR. Kira has claimed she's been calling me for an upcoming surgery 3 weeks ago. I have called & called & left voice messages to her, no return calls back to me. I have never spoken to Kira on the phone, nor has she called my phone. My phone is NEVER turned off, & is on me all the time. I've called my family doctor to see what can be done, they too are waiting on a call back. I'm not looking for pain pills or anything like that, but having a 7 mm kidney stone lodged that won't pass, I get nothing but over the counter tylenol that does not cut the pain, & still urinating blood. Nothing to blast this thing out of me. Are these people who are suppose to care for patients, wanting people to die? or simply go nuts because pain won't go away. People tend to get snappy, or just down right hateful & mean. I tolerate pain very well, I just can't stand a liar, who is supposed to be a "professional"."

"Dirty! These dirty linens and blood did not belong to my mother in her stay at the ER! No housekeeping. No sanitation! This was the second room they gave to her bc the first had SOILED SHEETS ON THE BED! My mother was in this hospitals ER for 24 hours before an actual dr with some sort of knowledge gave us a clue as to what was going on with her! Such low nursing staff that a nurse from THE ICU department had to come administer my Mothers pain medication. That’s a completely different part of the building!! She wasn’t offered food or water even though she was NOT scheduled for surgery. She literally went over 24 hours before some sort of sustenance was given to her. My mother is currently still admitted here and sadly yes, she is STILL in the ER without a room! They are at capacity with no beds and no staff to properly give adequate patient care. I wouldn’t send my dog here! So many violations on a health hazard standpoint. Contemplating reporting the facility to the State of Ohio Medicare board, OSHA, the Health Department, and sending a very lengthly letter to the board of directors! I’m disgusted at the treatment my mother has received! It’s despicable!! Everyone walks around with a grouchy look on their face, no one works with any sort of urgency, especially to pain patients, and no one is taking responsibility for the poor standard of care. My mother has felt ignored, isolated, uncared for, disrespected, and that is absolutely reprehensible. If I could give 0 stars I would!"

"My mom recently came here by transport with a level 1 trauma and they did an amazing job in the ER. They were attentive and quick to respond to her needs. Ended up admitting her and the nursing staff and doctors were amazing. We had a few hiccups here and there but the staff was quick to respond to our needs and concerns and followed through with an action plan. The rooms are private, spacious, clean and well appointed."