Sunrise Discount Pharmacy

"They are amazing when bringing my medication to me. Also the nurse is absolutely amazing too!"

"They delivered my prescriptions, I didn’t even know that was a thing!! I switched here from cvs and I do not regret it. They are always so helpful. I hope it doesn’t change."

"Sunrise pharmacy is the worst. Bad customer service. My mother needed her pain medication due to her muscular Cancer. Saturday was put in by her PC and today is Tuesday and their excuse is the driver has problem . As a profesional establishment you’re dealing with medications that can be life or death and your sole responsibility is to ensure that the patient has there medication delivered to them. Have a mechanical back up plan because that’s unacceptable."

"I’ve tried since Thursday the 5th to have 2 Prescriptions delivered. Each time I called I was told they’re out for delivery. The last call I made was on Saturday morning, I was told t together would be HERE today!!! To this day the 9th We have not received prescriptions nor a phone call stating as to why the prescriptions have not made it to its destination. I am from out of town and truly not pleased with the way you all handled this."

"Pharmacy needs to be more organized and needs an online pay bill system. Got a call from the pharmacy asking for a payment that was already paid via Bank of America (BillPay- Cfm # TCRHJ-JWD15). The bank prepared a check, then send it to their mailing address, 4543 Pleasant Hill Rd. The person that spoke to me stated that they don't use that service which is very obvious that She doesn't know how bill pays banking works. I explained to the lady many times how it works and sent her emails with proof of payment, but she insisted that they don't receive the payment. I am pretty sure they were expecting a check with my name. The delivery guy showed up at my house to drop off the next month's refill, and I also already made the payment via Bill Pay to be received in a couple of days. She asked the guy not to drop the medication, stating that I didn't make the payment. How is possible that someone facing customers doesn't know how bill mailing payments work? They wanted me to give them my credit card by phone, which is not safe because the first time I gave my billing info, they cleared the payment two weeks later, which was a red flag asking my self where they wrote down that credit card number, to then clear the payment two weeks later after we spoke? NEVER give credit card numbers by phone to ANYBODY, is not safe. Whoever managed the situation is not competent enough to understand their customers. This is the 20 century people. My doctor told me that he won't be sending more prescriptions to their pharmacy. Up to you! Update from provider: "We have other options of payments we offered to you and unfortunately they do not work for you. " Answer: Only other options was to pay by phone with a credit card as mentioned in my review. Billing an insurance over $600.00 for my prescriptions but rather prefer to let it go for $40.00 instead of having the right tools that allow your deliveries drivers to collect digital payments at the moment of delivering the meds is a lack of vision. Good luck!"