Publix Pharmacy at Plantation Square
5375 North Socrum Loop Road, Lakeland, FL 33809
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
About the Business
Publix Pharmacy at Plantation Square is a convenient health institution located at 5375 North Socrum Loop Road in Lakeland, Florida. As a pharmacy and store, they provide a wide range of prescription medications, over-the-counter drugs, and health products to meet the needs of their customers. With a team of knowledgeable pharmacists and staff members, they offer personalized service and expert advice on medication management and health concerns. Visit Publix Pharmacy at Plantation Square for all your pharmaceutical needs in a friendly and welcoming environment.
Reviews
"Do better Publix! The pharmacist is so rude. No matter what, she always looks mean and is always RUDE customer service sucks...pretty bad when publix has bad customer service"
"So sad, I have used Publix pharmacy for so long but today Josh made sure I knew how much I was inconveniencing him by how rude he was both times I called. I was told my script would be ready at 7:30 today but when my boyfriend called he was told the day after at 7:30 so when I called the second time, just to reassure the day, Josh specifically told me that if he told me a specific day or time, I should not have to call again even though he told me and my boyfriend two different days. Not only did he just seem to completely hate his job. He made sure that I knew that I was inconveniencing him."
"Terrible service I had awful experience with them today , un friendly service. Went there for pick up my medication and went home one prescription missing they didn’t even mention that they didn’t have it so we could figure it out. I Called them back to ask for it and the answer they gave was that they didn’t have the medicine in the inventory and they were making an order and it would have come Monday which is going to be holiday, no One is opened, so my question here is WHY did nobody tell me or mention to me that they don’t have the prescription? Like ma’am you have 5 prescription and we have for you 4 ready and one we don’t have it. So give the choice to figure it out how could I get it OR deal with your pain until Tuesday (4 days)? that’s impossible didn’t even offer or try for solution or even apologize to me for all what happened. I know Publix service should be the best, but disappointed so sad. This is not first time with this location."
"Wait for 40mins in line to be told script isn’t ready, will take another hr. Walked to car, go to pull off & get another text that it is now ready. Go back in, go to counter & they told me I have to wait in line AGAIN! Horrible customer service & communication. I will never use this pharmacy again!"
"Absolutely the worst pharmacy I have ever used hands down. The store is great but do not use the pharmacy. It doesn't matter if your prescription was called in a week prior, it still won't be ready. Then they are super rude and could care less about the customers. I think the pharmacy department needs to be retrained in the superior customer service that Publix is known for."
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