Jackson's Used Appliances 1405 Kathleen Road, Lakeland, FL 33805

"I brought a dryer from them in April 2023 it went out in July 2023 just a couple months after I made contact with owner he promised he would have someone come fix it I kept calling back he kept giving me different dates , I made contact with them last time they were very rude and told me they cannot fix it for me the truck brakes are out , I’m actually filing a complaint against the company , I wouldn’t purchase anything from them they take your money then don’t help or do they have a technician , the black guy who answered was so professional and rude do not but anything from this business"

"I bought a refrigerator from this place for $500 and that was the worse investment I ever made days after the warranty run out which was 30 days. They refrigerator when kapoo, I bought the vaporator fan and install it. That was 176 dollars refrigerator is still not working. They patch things up so the last around 30 days if you're lucky and then they stop working. Do not go to this place."

"I gave you a 1-star. Because I can never catch him there he's never there. I've been there morning and afternoon through the week to the weekend. he's never there. I guess he is closed. there's no sign saying that he's close. but I never seen their."

"This place is not worth going to do not waste your time or money. I had a washer delivered last Tuesday did one load of clothes it worked fine the next day it started leaking water and flooded my home. I immediately called they told me no one was available until Monday to pick this leaking washer up. Now it is Tuesday I had to argue with them yesterday and so far today and the washer they were going to replace it with they had to “test” at their store is now also leaking. I completely understand this is a used appliance business but this is unnecessary it seems to me they do not honor their warranty that they advertise do not go here and deal with this. I still have a front load washer that does not work and no one has been here as promised. I asked who will pay for the damages to my home from the leaking washer and got no answer I mean do not waste your time or money here."

"This place is a diamond in the rough! Customer service is key! This is a family business and I as a customer felt treated with superior customer service. I first came looking for a refrigerator 4 years ago. They had just what I needed at an even better price! I came back a little over a year ago for a washer and dryer set again exactly what I wanted and at a great price. I came in today for a part for my neighbors stove and agin they were there for me. I will always recommend this place!"