Stinson Carpet One Floor & Home

"Great customer service. They brought samples to us at home so we could see what it looks like in the space. Communicated well from selection to delivery."

"We were needing a large rug for our living room that was outside of the standard sizing. Stinson carpet had a great selection and we were able to find something that was pretty and high end looking while also being durable, easy to maintain, non shedding and most importantly for us - pet friendly! Our rug was made quickly and the delivery and install process was super smooth. Thank you for the great service from start to finish! We are very happy with our rug!"

"We were very pleased with the entire experience we had with Stinson Carpet. John came to our house and showed us samples, gave us an estimate and then when the floors were replaced everything pretty much went like clockwork. We are very happy with the end result."

"Affected by hurricane flooding. Went back to Stinson and had all our flooring replaced. We experienced the same quality work and professionalism. Their guidance and suggestions really made a difference to our end result! We are very happy."

"Placed an order for carpet in my investment condo on 3/13/2020 for install date of 3/28/2020, I needed a quick turn around time because my previous tenant was moving out on the 3/27/2020 and the new tenant was moving in on 4/1/2020. Leading up to the install date I sent multiple emails to my sales rep Chris with no response (later learned he had to be quarantined but I was never informed.) On the install date the contractor realized they were short carpet, if they were short a few feet i would understand, however they were short an entire 11x14 master bedroom. I called the company and said it had to be ordered and would let me know Monday 3/30/2020, never received a call and waited all the way til 4/3/2020 until I CALLED THEM. Tiffany was awesome as I discussed my anger with the service and managed to find out from Mark that the carpet is in the warehouse and they will schedule with my tenant to install it. Monday 4/6/2020 I got a call stating the install wouldn't be until 4/13/2020 because of furniture in the unit. At this moment I kind of snapped stating "The furniture would of never been an issue if they ordered the proper amount of carpet the first time." they proceeded to ask if my tenant (a 74 yr old gentleman currently ongoing cancer treatment) could move the furniture himself, I quickly replied he cannot. About an hour later I got a call from John who informed me they would be installing the carpet the next day 4/7/2020 in which they did and my tenant is very happy now he can use the master bedroom. Today 4/8/2020 I finally received a call from my original sales rep Chris. Stating the carpet install is finished, and since they miscalculated the carpet I was getting a great deal at the price they originally quoted, I'm not the type to argue over things so I let it go, however the lack of gesturing a discount or rebate disgusted me in writing this review. I guess he didn't consider I didn't charge rent to my tenant since he didn't have a good portion of flooring done upon his move in date. That is all, please be safe out there everyone."