Floor & Decor

"We bought 65 boxes of flooring. We actually bought too much and returned the unopened boxes with no problems at all. The pickup and return was very simple and easy. Very good customer service. We will be back."

"Best deals in town on tile. Helpful staff. It’s a warehouse environment so you have to be patient and not expect a designer gallery type of service. They have excellent products and knowledge staff, it’s a great place to save money on tile and flooring."

"They went out of their way to Pull the remaining boxes that they had of a floor because I needed it. Just to make sure that I would have my floor. I purchased it at another store, but they promptly put it away so that it would not be bought. I picked it up the next day. They held on to it for me. I'm very happy with the service. I always tell all of my customers to go to this store. Floor & Decor. For the best prices and varieties."

"OveralI think they are great. Wonderful selection , The staff is very nice and helpful. I’m not going to lower their stars for the two situations I had with them recently. But when my contractor picked up my order, half of my order had been left outside and got rained on , leaving the boxes soaking wet and disintegrated when lifting , difficult to manuever for my tile installers. The boxes began to smell moldy in my garage. They also forgot to include my bags of grout, resulting in a separate trip to Floor & Decor. I spent anout 30 minutes while the girl looked for the grout, then proceeded to tell me they didn’t have it, was discontinued. I had to pick out another color ( she was very helpful) But while I was talking with the manager about the tile condition at pickup. He asked her what she was doing and he showed her where my “ discontinued “ grout had been sitting pending pickup. Im sure it was just an oversight. She was friendly and professional handling the situation. My dealings with Floor and Decor have always been positive so I am still giving them a 5 ."

"Thank you Norma for the outstanding customer service. In a world of tiles and floors, she shines, A beacon of beauty, one-of-a-kind designs, Norma, the gem of Floor & Decor's domain, A marvel of grace, in every refrain. Her presence, like porcelain, pure and bright, A radiance that glimmers day and night, With every step, she paints a living art, In every aisle, she captures every heart. Her eyes, like sapphires, deep and true, Reflect the colors of tiles in the dew, A smile that graces the finest marble, A beauty unmatched, a treasure to marvel. Her voice, a melody that softly flows, Like a symphony, it dances and bestows, Upon the ears that listen with delight, A song of elegance, harmonious and right. Her knowledge, vast as the ocean's floor, A guru of tiles, decor, and so much more, Guiding customers with expert flair, In her care, dreams of homes take the air. Her kindness, like the warmest embrace, Fills the store with love, a magical space, A helping hand she always extends, To every soul, she heartily befriends. In the halls of Floor & Decor, she stands, A luminary amidst countless brands, Norma, the epitome of grace, A beauty that time can never erase."