American Door Company

"I am an Air Force member that followed up several times as to the installation of a door our unit paid for over a year ago. Apparently, there was a lapse with the installation company/contract side of things and we continue to get the run around. I spoke with Terry who stated that Kurt would be overnighting him a key to access our door and materials ...Terry did not return my call in 30 minutes as promised, nor could he provide me with a supervisor/manager information which it turns out through reading these reviews that this is Kurt. How does your company stay in business??"

"I called 3-4 places to check about getting a garage door opener either fixed or replaced. Kurt was the only person on the phone who even pretended that a repair or a fix for $250 less than getting a replacement might be an option. When he come to the house he checked out the current opener and made a minor repair that has my door working now. Can't speak to the others regarding their issues in these reviews but if you are interested in hiring a person that will do less expensive repair work than replacement work if it's possible then try American Door - it worked for me - I have a garage door opener working and I spent $250 less than expected."

"WARNING BUSINESS Must be CLOSED...... a rep posing as the owner Kurt came to my business after a week of calling, said he would do the job, and would send me a proposal with pricing. Never answered any calls or emails after that. THIS COMPANY IS SO UNPROFESSIONAL, IF THEY OFFERED TO DO THE WORK FOR FREE I WOULD TRUST THEM......"

"American Door put in a garage door for me. It worked for a while, but while still under warranty the remote controls would not work anymore. After repeated calls they replaced the remote controls and that worked for about a week. Now the door will not open or close with the remote openers. I've called and left messages. several days later someone called and said they were out of town and would call when they returned. I've called again and no return call. I do not recommend this company!!!"

"11/1815 I called and spoke with Kurt.. I set up for him to go out and bid a door that needed to replaced. After about 2-3 days I called him to ask where the proposal was. "Oh, i'm not in the office at the moment... I'll send it to you when I get back in.." Great? Yeah sure. That's how three phone calls went over the span of 2 weeks. My last two phone calls went to voicemail and he has yet to call me back. If you didn't want to replace the door or felt as if you weren't able to, a profession courteous of "hey.. can't do this" would've been acceptable. Over a month and i'm still waiting. I will never refer anyone to this "business." Wasted my time. THANKS, KURT."