The Easton Riverview

"Poor staff and management! Don’t bother to reach out to corporate, because they don’t care!"

"We have been here since August ‘23 and overall have been happy. I don’t often do reviews but saw what I read as an unfair review so wanted to contribute mine. Clean, well kept, nice amenities. Families here, a good number of kids which is fine. Young adults also. Have several neighbors with barking dogs when passing through the halls but cannot hear them at all in the apartment. Good location next to Publix and a few restaurants and shops. Just outside of the congestion of big bend area. Easy in and out in the mornings, good access to 75 N and S. I live there with my college age daughter and very comfortable with her there alone. Safe area. Good growing neighborhoods around. Bad walk however for the high school kids but not the apartment fault. Don’t know the story about the 2 car fire but did see it. Yes things will happen. Back gate was damaged for about a month - the back entrance is on a dead end street, don’t know why the driver hit it, but it is not in a rough or bad neighborhood. I do recommend this complex. Gave it a 4 out of 5 because I never give 5s unless amazing. Good community."

"The Easton Riverview has been known to delete negative reviews, but I will repost this every time it gets deleted because living here has been the worst possible experience I have ever had living at an apartment and that is an understatement. Since moving here in the first week of August 2023, I have been beyond unsatisfied with the quality of the apartment, the people they allow to live here, and the staff could care less about anything or anyone here. On move in day, I had to have maintenance come fix 5+ things in my BRAND NEW apartment. There was paint on the floors, doors wouldn’t close correctly, the cabinets were peeling, there was cement in my roommate’s bath tub drain, drawer handles were only screwed in on one side, and it was overall an extremely poor construction. The way this place looked when we moved in was unacceptable. We decided that we would stick out our lease and then move. That was until the following incidents: On September 7, I came home from work and saw a man sleeping in the hallway of the first floor of my complex. He was not a resident, but a family member of a resident. The police were called and nothing came of it. On the morning of September 22, I was involved in what could have been a deadly situation. A resident was driving full speed and broke through all the way through the back entrance fence into the community, in the exact spot I was walking my dog. If I did not turn around 2 seconds before he crashed through and run out of the way, my dog and I would have been seriously injured or dead. The apartment complex could not have been less sympathetic. They have the entire situation on video. The only good thing that came of it was that they let us out of our lease free of charge. The man still lives here and I did not want to live in the same community as him. During this whole process, they were extremely unresponsive and I had to go into the office on two or three different occasions as well as send multiple follow up emails and calls to get this lease termination agreement. The fence is still broken as of October 16 and they have yet to release a statement on what happened. The back gate is wide open and accessible for anyone to walk in through. On October 4, my roommate was a part of a traumatic experience as well. At around 6 pm, the fire alarm for the whole building was going off and she had to get our 2 animals outside by herself. There were TWO cars on fire, which a witness said that they saw a white car drive away after the cars were seen on fire. Again, no statement or anything was given to the community. The following morning, October 5, the fire alarm went off again at 7:15 am. One of the same cars was on fire again. The firefighter said that it is “extremely rare for this to have happened.” Again, no statement. My roommate posted a review addressing the car situation and the community stated it was an “electrical issue” with one of the cars. While this may be true, they have been leaving the residents in the dark and with fear that their cars can be lit on fire as well. The cars, completely charred and full of fire debris, were sitting there for close to a week. They are finally gone, but the spots are not cleaned up and it is not a good look for the parking lot. On top of everything, we started to experience an ant infestation in the beginning of October. Pest control comes out only on Fridays. After he came into our apartment to get rid of them, we still had them EVERYWHERE. Overall, I would rate living here below a 0. Do not live here. They allow anyone and everyone to live here and people don’t have respect for the community. I’ve seen food left on the barbecue for days. Alcohol left on the tables outside. No one picks up after their dogs. It is truly disgusting and living here is an indescribable experience. They really sell you when touring, but do not fall for it. There is so much more I can say negatively about this place, but these are the main issues we have experienced"