Axio at Carillon Apartments

"If I can give any advice it would be TURN AROUND AND RUN OUT OF THIS PLACE! Management is extremely unprofessional and rude. I am so disgusted that I am locked in to a lease for 8 more months. I hate living at axio! Counting down the days till I move out! RUN RUN RUN AS FAST AS YOU CAN!"

"I'd like to share my review of our visit to this complex. Last Saturday, we had the chance to explore this wonderful house. As soon as we walked in, Olga warmly welcomed us and took us on an hour-long tour, showing us all the available options and providing thorough explanations. It was a fantastic experience! We had been to a few other houses before, all of which were good, and were already thinking about applying to one of them. However, our visit to this house changed our minds, and we decided to apply here. We can't wait to move in!"

"Horrible expierence living at Axio. Wouldn’t reccomend to anyone signing a lease there. Management is extremely rude and unprofessional. Prior to moving out, I met with the “manager” to arrange moving truck date and discuss cleaning fees/move out process. After I moved out, I recieved an email stating that my move out was not official and I would be charged an entire month extra. I tried explaining that I met with manager and discussed all of this 60 day prior of my lease renewal date and was told by Sheena that the “manager” I spoke with no longer worked there and there’s nothing they can do. To my surprise, after going to the leasing office multiple times.. The “manager” who I was told no longer worked there was sitting in her office. She claimed she didn’t know I was moving out although she knew I hired a moving company and reserved the loading dock..? After paying almost 3 thousand dollars for an empty apartment that no one was living in (for over a month) I felt taken advantage of. If I could give you any advice it would be to steer clear of Axio and keep looking for a better apartment complex where you won’t feel like you’re being scammed!!!"

"While we did not get approved, I do want to state that the staff here went above and beyond to help when I kept getting errors on my application on the computer. This property is one of the most stunning around and my heart was definitely set in j the beautiful interior and the very fair move in fees. Eva toured us and was the kindest. She was super responsive by phone or email whenever we needed assistance. Trust the good reviews, if you read the bad ones, they’re very situational."

"I recently went for a tour of an apartment complex, and I must say that the experience left me absolutely appalled. The main culprit behind this disastrous encounter was the apartment manager, who exhibited a level of rudeness and unprofessionalism that I could hardly believe. From the moment I stepped into the leasing office, it was clear that the manager had no interest in making a positive impression. Instead of greeting me with a friendly smile or a warm welcome, they barely spared me a glance and continued to work as if I was invisible. I had to awkwardly clear my throat to get their attention, and even then, their response was curt and devoid of any warmth. As the tour began, the manager's attitude went from bad to worse. They seemed irritated by my questions and provided vague, dismissive answers that left me feeling clueless about important aspects of the complex. When I inquired about the amenities mentioned on their website, I was met with an eye-roll and a scoff, as if I had asked a completely absurd question. The manager's demeanor during the tour made me wonder whether they even wanted to rent out the apartments. They didn't bother showing me the features of the units properly, rushing through without any enthusiasm or interest in showcasing the living spaces. It felt as though they were doing me a favor by even allowing me to visit. What truly baffled me was their blatant lack of professionalism. At one point, I overheard them speaking negatively about a current resident who had some concerns. It was shocking to witness such unfiltered disdain for their own tenants, and it immediately raised red flags about the kind of treatment future residents could expect. Overall, I left the apartment complex feeling thoroughly disheartened and bewildered by the super rude apartment manager. Their complete disregard for basic courtesy, professionalism, and respect during what should have been a simple tour was utterly unacceptable. If this is the way potential residents are treated during a tour, I can only imagine how horrendous their experiences might be if they actually lived there. I strongly advise anyone considering renting in this complex to proceed with extreme caution, as no one deserves to be treated with the level of disrespect that I experienced during my visit."