Pizza Hut

"We ordered 2 pizzas unfortunately they were out of 2 toppings on one pizza ( sausage and bacon) and 1 topping for the other ( sausage). They didn't inform us they were out just delivered the pizza normally. When I called and asked to speak with a manager i was not prepared for this interaction. The managers name was Jade and she was very rude. She informed me that they were out of the sausage and that there was nothing she could do about it they were busy and ran out if sausage and bacon. She proceeded to argue with me about getting it remade or a credit for the order since we had not received what we ordered. She said she would leave a note to have the morning manager review it to see what she could do you resolve the issue. Jade stated the manager came in at 10:30 am and would be giving me a call as soon as she had a chance to discuss. The following day after receiving no call I called the store and asked for a manager around 2:30 PM. The women who got on the phone answered saying " alright what's the problem " with extreme attitude. Her name was Angie. When I explained to her that I had been waiting on her call she said ' I don't know anything about that give me a second" and rushed off the phone. When Angie came back she said there's nothing she could do about but issue me another $5 credit, apparently Jade from the night before had added that to my account without informing me of such. Angie stated she would not be issuing me a refund or having my order remade correctly for me. I said that was unacceptable and Angie got very angry so I asked when the branch manager Margaret would be in tomorrow. Apparently the branch manager Margaret was on the phone sitting next to Angie and told her how to handle my situation. That's so disappointing that a manager, Angie would act this way directly in front of and with the approval of a store manager, Maraget. I would like someone from corporate to please contact me in regards to terrible experience."

"It is decent pizza at a decent price. Nothing extraordinary and it took almost an hour and a half for delivery. But it's consistent pizza from a brand you know."

"Pizza Hut now uses "partner delivery services" (Door Dash / Uber Eats) to handle your orders, even when you order directly through Pizza Hut and WITHOUT the customers consent. You receive a nice tracker to watch your "Delivery Driver", ping around to multiple orders before he delivers your food. My order arrived 40 minutes after estimated (normal Pizza Hut Drivers are fast) and the Pizza arrived luke warm and soft from sweating in the box the entire time. Do not recommend if you want random people that do not work for Pizza Hut taking your pizza. They also do NOTHING to protect your order from these random people. Your pizza is likely going to arrive cold if your driver has multiple delivers, like mine did."

"Nice people and they do a great job on pizza"

"My wife picked up the big New Yorker at the lake mini drive store. She said the young man who helped her was really nice. I had high hopes the the big New Yorker would somewhat come close to New York style pizza it was terrible!!!! It was old looking and dry. No melty cheese on this thing it looked and tastes like a piece of cardboard. I really have half of my mind to call them up and get my money back. We spent 34 dollars some kind of pizza and boneless wing deal absolutely not worth it."