Speedway Automotive

"Please do not come here I'm a single woman who knows absolutely nothing about cars I had a bad tire on my car but my tire needed a special key to take the hub off came here to speedway these people charged me 80.00 for this key me not knowing anything about cars I purchased it to go back to my tire shop for these them to tell me that charged me way too much for this key and to go get my money back I go back and themqn at the counter very nasty and rude tells me no refunds I asked where is the sign and why wasn't I told this when I purchased the key he says well it's on your receipt I show him the receipt and it did not say this nowhere on the receipt very nasty well I'm saying it now NO REFUNDS THIS IS HOW THEY TREAT WOMEN THAT DONT KNOW ABOUT CARS PLEASE DONT GO HERE THEY ARE VWRY NASTU AND NOT A GOOD PLACE TO shop"

"Worst mechanics ever...I've been here multiple times...for them to make repairs under warranty but job is never done right...professionalism is at an all time low also...to be honest I feel unsafe having my car worked on by these people. They expect me to come in in the morning and take off woek every time they mess up. I'm so irritated. They seem like there used to working on older cars like in the 90's. Stay away from this place."

"These guys are professional, speedy, and friendly. They exceeded my expectations with their customer services and quick amazing repairs. Mike is awesome."

"If I could give them a zero, I would. The technician working on my vehicle was rude and condescending. As a 30 year veteran as a master mechanic, I found the answers to the repairs on my van to be empty. Because their scanner had no codes. They told me there was no problem. They refused to test drive the vehicle because they were afraid it would break down. They returned the vehicle to me with grease all over the carpets And they use my vehicle on toll roads without paying tolls, leaving me with the bill. The only reason I use this company was because it was the nearest facility that the insurance policy covered. I would never under any circumstances recommend this company to anybody else."

"I recently had a highly unsatisfactory experience at Speedway Automotive, and I feel compelled to share my unfortunate encounter. The level of professionalism and customer service I encountered was far below my expectations. Upon bringing my car to Speedway Automotive, I was dismayed by how they treated me. Despite explaining the issues I was experiencing, they dismissed my concerns and claimed there was nothing wrong with my car. However, when I returned the next day to pick up my car, I discovered that I had to point out the actual problem to them. This raised doubts about their competence and attention to detail. To add further dismay, I also noticed a significant issue with the security of my vehicle. I confronted the staff about missing personal belongings (money, vapes). While over $300 worth of tools were left untouched inside the car. The response I received was quite concerning - they suggested that someone might have "jimmied" my car, despite there being no visible signs of a break-in. The excuse of an unsafe area seemed more like a diversion rather than an honest acknowledgment of their responsibility. This overall experience left me feeling frustrated, deceived, and robbed not only of my personal belongings but also of the trust that should accompany any visit to an automotive service center. I urge caution to anyone considering using their services. I hope my review helps other potential customers make an informed decision and serves as a reminder to Speedway that customer service and accountability are paramount in running a reputable and trusted business!"