Best Buy

"They get 2 stars for a clean bathroom. Other than that the store has half empty shelves everywhere. Tried using the QR code for help, only to wait 15 - 20 min without any help arriving or offer help. I left after seeing employees just standing around getting grabbed from a random customer. So I left, my suggestion to Best Buy Corporation - You should implement & train a system, nothing turns off a customer more than a system you ask them to use go the way of the Dodo Bird."

"Service well I waited for over half hour before someone showed up. Prices?? Well all I can say is shop around and I promise you will find cheaper. Bought a projector from Amazon for 209 total after taxes at best buy the same BRAND was selling for 500 dollars.. employee stated if they are the same brand that they would match it well nothing but lies. Between the employee and manager/supervisor they told me no. So what I can say from experience is to shop around before buying it at the best buy."

"Best Buy provides a stunning collection of tech products. Their Geek service is good. However, their return policy is anti consumer and needs addressing. 30 days on unopened packages or a store credit in 45 days is unacceptable. There are so many products that are not compatible with other brands in the tech world. Sometimes, you just have to guess. Change thus policy."

"I cannot even begin to explain how frustrating this was, I came in on Dec 31st with a ZFold 3 with a worn out Fold crease, the phone was dead but the associate wouldn't plug it into a wall charger to actually power it so they said it's a dead battery. I took it home and charged it with a 27W plug and it turned on (despite the screen failures) so I brought it back on the 2nd of January and the (different one) associate at the phone booth said it's a Geek Squad job to do phone transfer (Even though the last time I came that booth had splitters out already) through a three-way splitter. THEN the Geek Squad member says he CAN'T do it and only through the Smart Switch App and without screen access it's impossible (Which is OBVIOUS because I needed someone to control the phone with a mouse since half the screen was unresponsive and a 5th was blacked out) so I ate my words and left, ordered the splitter myself and did the Transfer with nothing but a mouse and a 3in C-Type cable. I f you have tech issues DO NOT COME HERE! They are NOT trained for either utilities and hired off know to know basis. I even overhead a Geek Squad associate it would take 5-7 DAYS to order and plug in new RAM card for a laptop! FOR $350! SUCH SCAM AND WASTE OF TIME! Go on Google and find small parlor tech stores and they'll even do it free sometimes if you have the RAM cards and an easy access computer!"

"Awesome customer service. Went in two different times to finally make a decision on a TV and got great professional service by two awesome knowledgeable guys. I wish, I was able to remember their names. Since they don't work on commission , it was a very enjoyable experience to make the right purchase decision.. Thank you"