Bungalow Palm Beach

"Big sign in Legacy in Palm Beach Gardens, Grand Opening. I convince my husband to stop and and there's a sign on the door that states that they will be right back. This is a huge store. Who does that? Im done with them before i start?be right there's a sign on the joy that says"

"My late husband and I have purchased numerous items from BPB. Hubby purchased business holiday gifts, me, fun stuff! We have always had luck with whatever we chose. I just purchased a couch, which by the way I love, a piece of artwork, which my (other) interior designer said was/is fabulous, and a file cabinet for my office. Steven came over and offered suggestions, with Sean chiming in with his thoughts. Both are always helpful in offering suggestions to what will/won’t look right. It took about 4 weeks for my custom couch to come in. So worth the wait. The artwork was already at the store, the file cabinet took less than a week to get. They held both pieces at the store until the couch was in store/warehouse so I would only pay one white glove delivery charge. Thank you! Nothing was inexpensive, but you pay for what you get! I got quality pieces which I will love for years to come! Thank you Steven, Sean and Jenna for always smiling and being so helpful!!"

"I purchased many things that were brought to the home to accessorize. I changed my mind on a couple of paintings that they just called in. They would not cancel. The store policy was only mentioned after I tried to cancel an order that wasn’t even processed yet. My receipt was via text that they said clearly stated their return policy. 3 day returns with store credit only. I wasn’t looking for a return policy via text I was looking for what I spent. I really think they should let you know up front their return policy. They have been really rude. I had paintings that I didn’t want delivered that has damage and they would not fix it. I spent over 7,000 dollars in a store that the customer didn’t matter. I will never shop with there again."

"I have beautiful pieces from here and my experience working with the owners and staff has been top notch! Especially appreciate their patience as I’m quite indecisive. I’ll be back soon!"

"While visiting my mom for her birthday this weekend we stopped in hoping to find some new furniture for my patio at my primary home and potentially for my beach house. After a few minutes of dealing with a lovely, helpful young lady the owner appeared with an attitude He said we don’t transport items you should “buy where you live”. When we asked if we could buy from him and have it shipped. he said NO. When we wanted the name of the manufacturer so we could “ buy where you live”. He said get out I’m calling security I would strongly suggest avoiding this store. You’re better off finding a friendly store who’s willing to help vs hate! To be clear the owner started yelling across the room first…..as we looked at the back of a chair to see how it was constructed. In the middle of a conversation about one piece with my partner he immediately pivoted to me and yelled sternly “can I help you!” “ put that down! “. “Your not gunna shop my store” get out!” Like a switch had been flipped in his head. He clearly can’t tell the difference between a customer and a competitor. His tone sacred my 85yo mother and then the conversation was more stern between all involved All we were trying to do was buy patio furniture for TWO separate homes and all we got was yelled at, accused of “shopping his store” and chased out"