Audi Stuart Service Center

"Awesome dealership but terrible service dept. Service advisor Patty was great but the last advisor I had was not good at all. She refused to respond to my last query about my service issues. I was there for a routine maintenance and asked for only one additional thing - to have my tires checked before embarking on a long drive from Florida to Tennessee. After service and on my drive home from the dealership, my tire pressure warning light came on and I found that two of my tires were low. Obviously they were not checked at all. I wrote to the dealership thru their online comments page and requested a returned contact. Nothing ever came from that. Later, I received an email from someone letting me know that I would be receiving an emailed survey about my experience and I let them know that I was very unhappy. I never received a call, email or text from anyone there and the survey never came to me. I do not recommend this service dept. and will not return. I plan on driving to a further-away dealership in the future for my needs."

"Patti was great! Very responsive, informative and friendly. Audi service is always exceptional! This time was no different. I am never disappointed. The outsourced windshield company is not a great representation of Audi. Wipers were not installed correctly and glue was left on the windshield. Not what I was expecting."

"The experience was good. Christine checked me in because I was a little early and she was professional, attentive and personal. I received a follow up call to keep me informed of the progress. I had a good experience with the loaner program and it was efficient and productive. The car was returned and it exceeded my expectations with the progress made on the interior seats that were re-conditioned. overall good experience."

"Andy did a great job on a significant warranty repair. He kept me fully informed during the process and went to bat for me when there was additional cost involved. I had a great loaner car from enterprise and the repair only took two days. Highly recommend."

"A very positive experience. I have owned domestics and imports and the service has varied from poor to very good. In my nearly thirty years of owning and having my vehicles serviced I am sorry to say most of them fall into the poor or okay end of the spectrum. Sure the work gets done , but the service is poor or the service was okay and the work really wasn't accomplished. We have all had those experiences. James Korber excelled on both fronts. He will return your calls immediately. He doesn't make promises he can't keep. He is friendly. He thoughtfully listens to your concerns and questions. I felt as if I knew the guy for years. The service. Well, the service was done as promised and they worked with us on the price. That was appreciated. I am by nature a very cynical person. In James we have found our Audi liaison. Yes, I know he works in service... It just sounds more appropriate in his case. Thanks James. See you at our next service."